Thank you Waverly Gallery/Golden Theater/Shubert for a great evening

Warning to theater fans, Shubert Org, Golden Theater, T-charge are NOT honoring postdate tix for Waverly Gallery despite deep discounts in final wk. I actually missed for a legitimate reason in October (participation in emergency surgery) and figured on a second chance later. I called last weekend and they told me they were post dating but not on weekends and I called today and despite about 150 tix available on the website I was told no. Its certainly their prerogative but it is disappointing. From now on for plays I will know not to buy tix in advance. Can always get them on secondary market on the way to the theater (and usually cheaper!).
$149 (plus fees!) down the drain.

Updated On: 1/23/19 at 11:40 AM

Yeah, seems more like a last week issue than a standard policy throughout the run...

If you live in NYC, worth swinging by in person an hour to showtime and seeing if someone will sort you out.

I've stopped buying advance tix for nearly everything, but exchanging to a new date before you miss a show is usually much safer. Plus, you can pick your seat and all...

Quite the opposite happens: once a closing is announced, all those last minute peeps start making their plans.

Actually, they are actually making MORE money this way. They already have your money, right. NOW, they can get another 80 bucks (or whatever) a ticket. Bonus.



Yes, they might have told you that, but it's possible that official word had yet to been given to them. The box office doesn't make those decisions, the producers do.

FYI, it is the producer, not the landlord or ticketing service that decides on a show's postdating (and every other) policy.

patrick flynn said: "Yes but you have to reach the ticket seller to find out about the theater. Again in this case Telecharge told me yes but not on weekends and then today not at all.
For the record, against my better judgment but thanks to the faith of the readers here I came to the box office (we had an OR case that was cancelled so I had the time).
They said no but the guy at the box office told me to come back at 6:50 and hes see what he can do. Thats really all I can hope for. Keeping the faith."

*fingers crossed*

How'd it go OP?

So good to hear, and when you mentioned the reason you had to miss the initial show, I was like... hmm, not sure if this is really going to be a great escape for you, but it is a breathtaking performance and one of (if not THE) highlight of the season, so glad you got to experience it.

I did look online at 6:40 and there were still 20-ish seats, so I was hoping it all worked out.

Would be nice if you updated the title of this thread