I know nothing about Idina's good days, bad days, hectic schedule, attitude towards fans. I've heard stories from both sides of the spectrum. I am a fan of her work, and that's it.
But people are jumping on Phantom487's case, when the bottom line is it sucks to have that happen. You're a fan, you wait, you're blown off. It. Sucks. I'd be a little annoyed as well.
If you limit your choices to what seems possible or reasonable, you disconnect yourself from what you truly want, and all that is left is a compromise."- Robert Fritz