Broadway Legend Joined: 5/27/07
I think you'd want to go to PayPal and file a claim there too. I'm not sure if you're credit card company would do it.
Good luck!
I had the same thing happen. When I ordered it from Paypal, it came up as my old address so I had to e-mail them and I got a response back within 20 minutes saying that it was changed.
Do you think I should resend the email since I didn't hear back? Not that they're going to mail them out anyway -kidding!- but it would be nice if it went to the correct address if they do.
Featured Actor Joined: 11/27/04
I just got my shipping confirmation. I thought some people would be interested in hearing they are now being shipped.
Broadway Legend Joined: 5/27/07
What did the shipping confirmation say?
That's great. When's it going to be my turn
AWESOMe...shipped on a SUNDAY!
Featured Actor Joined: 11/27/04
"Dear ****,
Your order for the "bare" album has shipped from Los Angeles, CA. Please email us if you need tracking information.
Thanks for your order and patience
Daniel - bare Customer Service
barecustserv@gmail.com"
And it came at 1 in the morning. I assume it shipped yesterday.
Updated On: 11/11/07 at 03:22 PM
Broadway Legend Joined: 5/27/07
CONGRATS!! You should totally request the tracking info. They should just put it in the email, but whatev!
I have not gotten anything from them and I was one of the first to order at 12pm. I hope I get it soon...but that is awesome that people are getting it!
That is good news. Nothing here but progress is being made.
Stand-by Joined: 10/12/04
I ordered mine at 12:04pm (I literally went to the website at 11:55 and kept hitting refresh until I was able to buy the album). I have yet to receive a shipping confirmation nor have any of my inqueries gone answered. I'm aware its a mom and pop operation but you can't let all customer service got out the window because someone dropped the ball.
Featured Actor Joined: 11/27/04
I ordered mine the second it became available, as did many, I'm sure. I have a feeling you will probably be receiving notification shortly (tomorrow most likely).
Featured Actor Joined: 11/27/04
Just thought I'd add (I know i can edit, but that wouldn't bump the thread and you'll all be interested in this I think) that I received my tracking information. The package shipped from California yesterday, and is due to arrive at my apartment in NYC around 10:30 a.m. on Monday (11/12). So at least they are expediting the shipping at no cost.
Broadway Star Joined: 1/17/06
Wow that's awsome if it really comes through. Has anyone else gotten confirmation?
Not yet
Is there mail tomorrow? UPS still ships right and it is being shipped UPS right?
I still have not gotten an confirmation!
Me sad, but not the end-of-the-world!
Understudy Joined: 2/10/07
i'm surprised you didn't hear anything back from the customer service. when i emailed them a question i got a response from them literally in a matter of a couple minutes
Well, I know the post office is closed tomorrow. UPS . . . I am not sure.
Featured Actor Joined: 11/27/04
They sent it through FedEx.
Also why is there no mail tomorrow?
Updated On: 11/12/07 at 12:12 AM
Veterans Day!
Fed Ex still works on veterans day people!!!
(in fact it could be any minute now!)
Nov 12, 2007 8:16 AM On FedEx vehicle for delivery
MASPETH, NY
7:05 AM At local FedEx facility
MASPETH, NY
5:00 AM At dest sort facility
JAMAICA, NY
4:54 AM FedEx location
NEWARK, NJ
Nov 11, 2007 8:09 PM Arrived at FedEx location
NEWARK, NJ
4:27 PM Departed FedEx location
MEMPHIS, TN
12:53 PM Arrived at FedEx location
MEMPHIS, TN
Nov 10, 2007 5:52 PM Left origin
HOLLYWOOD, CA
4:15 PM Picked up
HOLLYWOOD, CA
Featured Actor Joined: 11/27/04
I just got mine. Damon did a great job with this. And talk about mom and pop, he shipped it himself. I have a great deal of respect for the man.
Here's a picture. I didn't feel like editing it, and my Mac cam takes mirrored pics. But still.
Picture
Updated On: 11/12/07 at 09:49 AM
No e-mail.
I was guaranteed to be in the first shipment.
I guess I should have it tomorrow.
What do you guys suggest I do if I don't?
Besides throw a big hissy fit on BWW?
Featured Actor Joined: 11/27/04
You'll get it in the next day or two I'm sure. The turn around is really quick.
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