Posted: 5/24/16 at 1:27pm
I just kind of have to vent about this because I find it very irritating. I was planning to go down to the Public today to get a student ticket to see Privacy, as you can only buy student tickets at the Box Office. Tickets went on sale online today at 10am, but the box office doesn't open until 2pm, and tickets are already sold out for the whole run. I called the box office to ask if they held any student tickets aside, and they said no.
I understand student tickets are privilege and not a right, and I understand that the Public has no obligation to hold aside tickets. But it frustrates me that they would create a situation in which they "offer" student tickets, but there was never a window of time in which one could be purchased, since the production sold out online before any students could have possibly had the opportunity to buy a ticket.
It seems the situation could have easily been avoided by (a) holding aside some tickets at the physical box office (for students or non-students) (b) opening the box office at the same time that tickets went on sale or (c) providing some means for students and/or youth to get discounted tickets online of over the phone - which many other theatres are able to do just by asking for an ID when picking up tix.
Sorry if this comes off as entitled or whatever. I know we're lucky they offer discounted tickets in the first place. I also know it wasn't their fault that it sold out so quickly, though I think they could have easily anticipated it given how quickly their celebrity-driven productions have sold in the past. It's just a really frustrating situation.
Sorry for the rant.