So many loud voices on both sides...
I am as offended--well, almost--by those who refuse to acknowledge the flaws of the ACA as I am by the Treasonous GOP--willing to do lasting and permanent harm to the economy and people of this nation purely out of the rabid desire to deprive President Obama of the legislative victory of the ACA.
I'm a supporter of both Obama and the idea of the ACA, but I am mystified as to how anyone--especially someone who has actually spent time in the Kafka-esque, fun-house labyrinth that is Healthcare.gov--can say that criticism of the application process or the architecture of the site is nothing more than "right wing political bias", as so many of the apologists are doing in response to reports of Healthcare.gov's epic fail.
The site is a nightmare, the logic (or lack thereof) that underpins the design of the process is bewildering and deeply flawed, and I cannot imagine how the people who need the ACA most--the elderly, the poor, people not privy to the best education money can buy--are supposed to navigate their way through the initial "application" process, let alone the clumsy and frustratingly opaque "plan selection" section.
In the real world of the open marketplace, the company responsible for a website this poorly conceived, designed and executed would be an industry laughingstock and would disappear without a trace--except, perhaps for a long life in the textbooks and lectures of B-School professors illustrating "how NOT to launch a product or service on the Internet".
You think, what do you want?
You think, make a decision...
All is Kumbaya with me.
