Audience Rewards — Page 10

GreasedLightning said: "hearthemsing22 said: "I bought either one or two tickets with my Audience Rewards number, and it says it's pending. What does this mean? How long will it take for my points to be reflected? I think I should have over 1,000 given that I bought two tickets through AR, but I only have 912. What's up with that?"

Points appear following the performance date, so the points will be added to your account a few days after you see the show you bought tickets for.

Also, if you did not enter your Audience Rewards number upon checkout on Ticketmaster/Telecharge(for participating shows), there is a way to request missing show points for retro credit on the “My Activity” page.

Word to the wise for EVERYONE who uses AR: If you purchase a ticket for a participating show at a box office that operates on Ticketmaster (Jujamcyn, Nederlander, Lyric, among others) you willnotbe able to request the show points from those in-person purchases. I learned that the hard way."

Ahhh. This is super helpful! Thank you so much!

gibsons2 said: ""Word to the wise for EVERYONE who uses AR: If you purchase a ticket for a participating show at a box office that operates on Ticketmaster (Jujamcyn, Nederlander, Lyric, among others) you willnotbe able to request the show points from those in-person purchases. I learned that the hard way."

I found it to be on case by case basis. The Tina tickets I purchased from the box office were not accepted by the AR, and that's when I found out for the first time about the eligible online and phone bookings only. However, I bought JLP, Diana and Virginia Woolf tix from box offices too and they are all got accepted and are listed as "pending", same status as my tix purchased from Ticketmaster and Telecharge."

Yep. If you read my post, you’ll notice I say in-person ticket purchases from box offices who operate on Ticketmaster will not be accepted by AR, while online Ticketmaster purchases for participating shows will be accepted. TINA is at the Lunt-Fontanne who operates on Ticketmaster, so if you buy a ticket in-person at the box office you will not be eligible to receive points. JLP, Diana and Virginia Woolf are all at theaters who operate on Telecharge, therefore both in-person and online purchases (again, for participating shows) will be redeemable for points, you’ll just have to manually report the in-person purchases with your order #/receipt.

I hope this helps!

GreasedLightning said: "gibsons2 said: ""Word to the wise for EVERYONE who uses AR: If you purchase a ticket for a participating show at a box office that operates on Ticketmaster (Jujamcyn, Nederlander, Lyric, among others) you willnotbe able to request the show points from those in-person purchases. I learned that the hard way."

I found it to be on case by case basis. The Tina tickets I purchased from the box office were not accepted by the AR, and that's when I found out for the first time about the eligible online and phone bookings only. However, I bought JLP, Diana and Virginia Woolf tix from box offices too and they are all got accepted and are listed as "pending", same status as my tix purchased from Ticketmaster and Telecharge."

Yep. If you read my post, you’ll notice I say in-person ticket purchases from box offices who operate on Ticketmaster willnotbe accepted by AR, while online Ticketmaster purchases for participating showswillbe accepted.TINA is at the Lunt-Fontanne who operates on Ticketmaster, so if you buy a ticket in-person at the box office you will not be eligible to receive points. JLP, Diana and Virginia Woolf are all at theaters who operate on Telecharge, therefore both in-person and online purchases (again, for participating shows) will be redeemable for points, you’ll just have to manually report the in-person purchases with your order #/receipt.

I hope this helps!"

Thank you for this info! I assumed you also meant Telecharge. It's clear now.

April dates for Hangmen have popped up.

That's great news! I didn't know TKTS was eligible as well but thank you for reporting this to us!

I just looked at Audience rewards and for those who can afford full-priced tickets, there are some good extra bonus points right now on Audience Rewards.

If anyone got MJ tickets this morning, will you please report on the seat assignments? Thanks!

GreasedLightning said: "How many tickets were avail for each performance of MJ? 2?! They were gone in less than an hour."

4 per performance.

Maybe it was only 2 per performance. I didn't see what was available until around 11:00 a.m. I forgot, the VIP presales usually have only 2 seats available. It was the enitre month of July, though, not just 1 performance. AR released Mrs. Doubtfire for April this morning, as well, and that was 4 per performance

Updated On: 3/2/20 at 06:26 PM

Caye2 said: "Thanks for the info, Miles2Go2! But if you get your ticket from TKTS, you get an actual printed ticket, correct? From my experience, Audience Rewards only allows you to enter order numbers to request Missing Points. Where do you find the order number on a printed ticket?"

At TKTS, you get a printed ticket and a receipt with order number (printed on another ticket).

Gibson, there really is not a way to be notified. It's a pretty antiquated website, and checking daily is just something you have to do to find anything out.

CT2NYC said: "Maybe it was only 2 per performance. I didn't see what was available until around 11:00 a.m. I forgot, the VIP presales usuallyhave only 2 seats available. It was the enitre month of July, though, not just 1 performance. AR releasedMrs. Doubtfirefor April this morning, as well, and that was 4 per performance"

So does the VIP presale happening today for MJ mean that more tickets will be put on “general sale” to non-VIP members sometime soon?

Updated On: 3/3/20 at 11:39 PM