hearthemsing22 said: "I bought either one or two tickets with my Audience Rewards number, and it says it's pending. What does this mean? How long will it take for my points to be reflected? I think I should have over 1,000 given that I bought two tickets through AR, but I only have 912. What's up with that?"
Points appear following the performance date, so the points will be added to your account a few days after you see the show you bought tickets for.
Also, if you did not enter your Audience Rewards number upon checkout on Ticketmaster/Telecharge (for participating shows), there is a way to request missing show points for retro credit on the “My Activity” page.
Word to the wise for EVERYONE who uses AR: If you purchase a ticket for a participating show at a box office that operates on Ticketmaster (Jujamcyn, Nederlander, Lyric, among others) you will not be able to request the show points from those in-person purchases. I learned that the hard way.
Updated On: 2/20/20 at 09:27 AM