So this is the 4th post you've made about this, we get it.
I know you mentioned you thought you had great seats but I do have a theory that people are not enjoying the show as much from those seats vs good orchestra seats. The show would be more confusing from far away and (most importantly), because the show doesn't exactly have extreme scenery chewing emotional moments it might seem more boring. They've built this show to be a 'big' show. But a smaller theatre would have been more ideal I think for the viewer experience.
Give me claws and a hunch, just away from this bunch.