I'd say that the problem is not so much that they didn't get some rave reviews. Certainly Variety, Hollywood Reporter, Bergen Record, USA Today, Backstage, Entertainment Weekly are great reviews. It's more that the raves - save for USA Today and maybe EW - aren't in the right places. Having tempered to mixed reviews from three out of the four NY metro area dailies (Times, Post, Newsday), a very downbeat notice from The New Yorker and some very good reviews with quotes, but that come down on the casting or some elements of the production or writing, like AP, Bloomberg News etc., is also a problem. It's still a large show with a big cast and orchestra and I'm not certain that they got what they needed today.
Begin at the beginning and go on till you come to the end: then stop.