Telecharge ticket delivery

[Shubert Alley Cat]

Posted: 3/15/25 at 1:54pm

I am coming for my theater trip for a week beginning this Thursday.  Telecharge has not delivered my electronic tickets yet for the shows at the end of this upcoming week.  It used to be I received the electronic tickets exactly a week before the show.  Is that not their practice anymore?

[yyys]

Posted: 3/15/25 at 2:04pm

3 days before show.

[BrodyFosse123]

Posted: 3/15/25 at 2:14pm

You can also retrieve your tickets at the box office any time with your confirmation number, if you don’t want to wait. 

[dramamama611]

Posted: 3/15/25 at 11:23pm

I rec'd my Othello tix two weeks before curtain.  (Surprisingly - while my original email said two weeks, when I clicked on "details" , it said 3 days.)

 

However, my confirmation for Operation MIncemeat says 3 days. - so I should get them tomorrow.

 

 

[mshalo18]

Posted: 3/16/25 at 3:30pm

It used to be exactly two weeks prior to the performance- now it’s 3 days.

[nealb1]

Posted: 3/16/25 at 3:48pm

BrodyFosse123 said: "You can also retrieve your tickets at the box office any time with your confirmation number, if you don’t want to wait."

That's exactly what I do as I always save my ticket stubs.  I don't have a cell phone, as so many now use their phones as their ticket when it's emailed over.  

 

[yyys]

Posted: 3/16/25 at 6:05pm

Well i just got my Floyd Collins ticket exactly 2 weeks before show, so I guess depends on venue?

[Kad]

Posted: 3/16/25 at 7:32pm

I would also be sure to double check spam or other folders depending on what email provider you use- some of these platforms have a habit of flagging a lot of legitimate email, particularly ones that are automated or sent in bulk. If you're using an iPhone and use the default Apple mail app, the latest update also auto-sorts incoming mail unless you tweak settings.

Updated On: 3/16/25 at 07:32 PM