Posted: 3/15/25 at 1:54pm
I am coming for my theater trip for a week beginning this Thursday. Telecharge has not delivered my electronic tickets yet for the shows at the end of this upcoming week. It used to be I received the electronic tickets exactly a week before the show. Is that not their practice anymore?
Posted: 3/15/25 at 2:14pm
You can also retrieve your tickets at the box office any time with your confirmation number, if you don’t want to wait.
Posted: 3/15/25 at 11:23pm
I rec'd my Othello tix two weeks before curtain. (Surprisingly - while my original email said two weeks, when I clicked on "details" , it said 3 days.)
However, my confirmation for Operation MIncemeat says 3 days. - so I should get them tomorrow.
Posted: 3/16/25 at 3:30pm
It used to be exactly two weeks prior to the performance- now it’s 3 days.
Posted: 3/16/25 at 3:48pm
BrodyFosse123 said: "You can also retrieve your tickets at the box office any time with your confirmation number, if you don’t want to wait."
That's exactly what I do as I always save my ticket stubs. I don't have a cell phone, as so many now use their phones as their ticket when it's emailed over.
Posted: 3/16/25 at 6:05pm
Well i just got my Floyd Collins ticket exactly 2 weeks before show, so I guess depends on venue?
Posted: 3/16/25 at 7:32pm
I would also be sure to double check spam or other folders depending on what email provider you use- some of these platforms have a habit of flagging a lot of legitimate email, particularly ones that are automated or sent in bulk. If you're using an iPhone and use the default Apple mail app, the latest update also auto-sorts incoming mail unless you tweak settings.
Updated On: 3/16/25 at 07:32 PM
