I first saw it the Monday night after it won the Tony award. A very pumped up audience at that one. The score is great and like other Maury Yeston scores (check out NINE and GRAND HOTEL which he wrote a few songs for re-wrote some of the others) it takes a few listens to get all the details.
What I DIDN'T like about the original production were many of the sets and scenic drops that looked cheap. The dining room scene for example cried out for a more oppulent set or, going in the direction of GRAND HOTEL a minimalist approach. I also had a sense that the director spent so much time staging the effects that the cast were left to fend for themselves.
I was back seeing the show again at the end of the run in March 1999 and was shocked at the sloppy singing/diction of some of the cast. (I was in the same seats too - one advantage of being a member of the Theatre Critics circle is getting free house seats!) The friend I took with kept complaining that he was missing a lot of lyrics. So was I (and by this time I knew the score via the OCR!)
As to why it shuttered after only 2 years..running costs were high and though the show got a big boost from the movie TITANIC whch came out in December 1997, it ended up hurting the show after a while when everyone had been TITANIC'd out!
Cast albums are NOT "soundtracks."
Live theatre does not use a "soundtrack." If it did, it wouldn't be live theatre!
I host a weekly one-hour radio program featuring cast album selections as well as songs by cabaret, jazz and theatre artists. The program, FRONT ROW CENTRE is heard Sundays 9 to 10 am and also Saturdays from 8 to 9 am (eastern times) on www.proudfm.com