It's up early... since it's not yet 9 am
Do you have the code? I haven't received an email yet... thanks!
Code is Hiptix. Just got tickets for the second preview.
Hmmm it's not working for me. I just bought tickets to Machinal the other day and that worked fine. I'm entering "HIPTIX" when I log in, but when I go to the show page, it just shows me the regular "Buy Tickets" option and there's nothing there for $25. Any ideas?
It just worked fine for me, but if you're having trouble, you can also buy over the phone.
Broadway Star Joined: 12/7/05
I got one for April 9th! I'm so excited!
HBP- if you haven't called, try changing your browser... especially if you are using Safari. For some reason I always have trouble with Roundabout's website on Safari, and downloaded Chrome.
Also, try removing the code on the homepage, and just entering it on the Cabaret tickets page; that's when it showed the $25 tickets for me.
It's not working for me and I can't get through on the phone
Broadway Legend Joined: 11/9/04
I got mine successfully. Click on the full price option once you put the code in. Scroll down and there'll be a separate $25 option.
The website is REALLY REALLY slow at the moment. I imagine we are all trying to get our tickets (and half of the NYC hiptix members) so it's slowing their servers.
Yeah, it's not working at all for me. I keep getting:
Sorry!
Your request could not be completed at this time. Please try again in a few moments..
Even when you get through, it isn't workng. And there phones are jammed. People really want these tickets.
ljay- when I got that message, I had to completely quit the browser and log back in. hope it starts working for you!
Broadway Star Joined: 1/17/07
Managed to get tickets for May, but that's because it was weirdly available since 5:30 this morning.
I just got tickets for May over the phone. There are still definitely tickets available. I was on hold for more than 25 minutes, so it takes time.
Does anyone know if hiptix for Violet are on sale yet?
Yeah, Violet tickets are on sale.
Someone posted about 2 a.m. this morning that Cabaret Hiptix were on sale already.
Updated On: 1/24/14 at 11:25 AM
Is their ticket sales phone # the same as their Audience Services #? I dialed the latter and got the 3 toned "duh duh duh - we're sorry, the number you have dialed etc." message. I'm guessing it's too jammed.
Spent an hour trying to get them on my computer. But then I tried buying them online via my phone and had no problem, so fast. I got tickets for the day after opening night!
I saw that they were onsale at 2am and figured I could wait until this morning to buy them. Mistake.
Anyway, call the Audience Service number (212-719-1300) and you may have to wait a while (get ready to listen to the phone ring a billion times), but once I got through I got my tickets very quickly.
Phone is the best way to go at this point. Waited 15-20 with it rinigng, and got through. The ticket rep was very helpful and kind. The website has put up a notice about the slow site and heavy traffic, but says tickets are still available.
does anyone know if your guest can be of any age?
I recall for recent Roundabout productions, they've checked both IDs and only hand over the tickets if both of you are 35 or under, but I just checked their site and it says guests can be of any age.
Yes, your guest can be of any age. The only time ID is checked is when you pick up tickets, and it's only checked for the HipTix member, not both parties.
I just get through online, hopefully it's up now for everyone.
There was only one Hiptix seat left at the performance I wanted and I grabbed it. Wow!
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