Tom is AMAZING! Both times I saw the show I managed to see it when John was out and Tom was on. He has a fantastic voice (I actually prefer his singing to what I've heard of John on the cast album) and great timing and interaction. My parents loved him as well, when I took them to see it for my second time.
Plus he's a real sweetie at the stage door. A few of us waited for him to come out (about 10 minutes after the other leads had left) and he was so surprised! He waited until everyone had an autograph or photo who wanted one.
I can't say enough good things about Tom.
~Jessica
"If you start from a place of joy and charm, you can get away with a lot in the second act. It may be that that's my life. I'm not sure."
~Roger Bart