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Sutton Ross said: "Why would this show specifically have heating and tents outside for their patrons?What is the difference between this show and any other show you're waiting to enter in the Winter? I'm just curious here."
I'm accustomed to a fairly lengthy arrival window for typical Broadway shows, e.g., 30-45 minutes. This affords some leeway in the event that one is held up due to unforeseen circumstances (e.g., traffic, public transportation, or dining delays); you can aim for the "doors open" time, and if you arrive early, you can avail yourself of the lobby, bar, and restroom facilities while waiting for the show to start.
With Masquerade, there is a very narrow entry window. They instruct you to arrive 15 minutes prior to your performance time, and it's my understanding that they won't let you into the venue prior to that time, nor will they admit you if you arrive after that time. Consequently, if you aim for early arrival to minimize the ramifications of any unforeseen delays, you have to wait out in the street. I would normally be inclined to arrive 30-45 minutes early to a show as insurance against refusal of entry for tardiness, but the idea of standing in the snow at night for that length of time is very off-putting to me. YMMV
ChairinMain said: "My question, as we enter the winter months, is if they are going to do anything about the guest entry experience"
I emailed the show about this and received the following response:
"We indeed have preparations and plans in place to ensure that weather does not impact the safety or comfort of our performers, crew, and audience. While we cannot give you specifics at this time, rest assured that no matter the weather, your experience is carefully crafted to be equally enchanting in all seasons."
However, I have a feeling that this refers only to the rooftop vs. indoor route.
Broadway Legend Joined: 3/23/17
Lot666 said: "Sutton Ross said: "Why would this show specifically have heating and tents outside for their patrons?What is the difference between this show and any other show you're waiting to enter in the Winter? I'm just curious here."
I'm accustomed to a fairly lengthy arrival window for typical Broadway shows, e.g., 30-45 minutes. This affords some leeway in the event that one is held up due to unforeseen circumstances (e.g., traffic, public transportation, or dining delays); you can aim for the "doors open" time, and if you arrive early, you can avail yourself of the lobby, bar, and restroom facilities while waiting for the show to start.
With Masquerade, there is a very narrow entry window. They instruct you to arrive 15 minutes prior to your performance time, and it'smy understanding that they won't let you into the venue prior to that time, nor will they admit you if you arrive after thattime. Consequently, if you aim for early arrival to minimize the ramifications of any unforeseen delays, you have to wait out in the street. I would normally be inclined to arrive 30-45 minutes early to a show as insurance against refusal of entry for tardiness, but the idea of standing in the snow at night for that length of time is very off-putting to me. YMMV"
So don't go. Not every show has to be tailored for every person.
However, I have a feeling that this refers only to the rooftop vs. indoor route."
Yeah, that absolutely refers to just that. I hope you go but if you are uneasy in the cold, this show will be around for years to come (I assume that's the plan?), so if you're cool to wait until next Spring, I'm sure it will still be around.
Sutton Ross said: "However, I have a feeling that this refers only to the rooftop vs. indoor route."
Yeah, that absolutely refers to just that. I hope you go but if you are uneasy in the cold, this show will be around for years to come (I assume that's the plan?), so if you're cool to wait until next Spring, I'm sure it will still be around."
We've already got tickets for 11/21, so we'll see what happens.
Sutton Ross said: "However, I have a feeling that this refers only to the rooftop vs. indoor route."
Yeah, that absolutely refers to just that."
I wrote back to make a distinction between the performance route and the pre-show queue out in the street, and they replied:
"We do not currently have heated coverings outdoors so we suggest you dress warmly. We will endeavor to get you into the building as quickly as possible. In the case of snow or precipitation of any kind, we do have covered space as well as umbrellas we are happy to loan."
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