I’m mixed/positive on this. I saw it yesterday. Some notes:
- Nothing is “staged” on the roof anymore. At least not yesterday. They moved us through the roof set during one of the transitions. It worked better that way, I would imagine, since (as impressive as the roof set is), it literally takes you out of the experience, as you are staring into office windows in every direction.
- There was a tech stop around 3:00 that brought everything to a screeching halt. It was very awkward. The woman playing Giry was mid-scene and then just had to…walk off. We sat there for about 15 minutes and they restarted. They played the audio for the scene we had just watched twice, by mistake, and then we awkwardly sat there for another few minutes in silence until we were hurried to the next location. There, the music wasn’t playing and Christine was forced to start singing a capella. As soon as she finished, the music began again and she had to re-sing the song. It was definitely sloppy and awkward and took me out of the experience, but I guess it’s par for the course with something as technically intricate as this production. Just wished the staff would’ve handled it a bit better.
- I had the opposite experience of being moved around slowly. We were RUSHED during certain moments. I’d have to imagine this was all a domino effect from the tech pause, but it was strange to be hurried up a flight of escalators after sitting in a room in silence for 15+ minutes during a tech hold. Messed with the pacing for sure.
- As stated above, the fourth wall breaking was inconsistent and admittedly bothered me. Especially during the dressing room scene, there’s quite a bit of audience interaction which felt entirely unnecessary. Just play the scene, instead of hamming it up and pandering. There’s literally no need for the performers to acknowledge the audience in that moment.
All that said, by and large, this is very impressively executed. Some moments are straight up stunning (that opening! The boat! -…although I could’ve done with more fog…- The finale!).
Others, not so much (the carnival sequence is way too long, as is the wind-up-doll moment and the dressing room scene mentioned above). But it’s a feast for the eyes. Even if you’re losing interest in the action, there’s never a shortage of extravagance to look at.
My Phantom was Clay Singer (very good, albeit way too young - I was admittedly hoping for Hugh). And my Christine was Riley Noland (absolutely fantastic).
They have their work cut out for them in terms of the technical complexities. Once it’s more of a well-oiled machine, I’d love to return, but I’d be very hard pressed to drop another $200+ on it any time soon.
Some thoughts for prospective attendees:
- PLEASE understand you might be split up from your group, but you WILL be reunited. It’s not that deep. So many people were just stopping in the middle of a transition waiting for their group, completely in the way of everyone else’s’ experience. Just. Keep. Moving.
- As mentioned, wear comfortable shoes!
- There was someone in my group in sneakers and grey sweatpants, which seemed borderline insulting to the cast. I was surprised he wasn’t asked to change. Dressy-casual is totally fine. Some people were in cosplay or tuxedos while others were in simple black button downs or cocktail dresses.
- I wore a (casual) suit jacket and was very glad I did. It was freezing in there!
Updated On: 9/1/25 at 01:11 PM