Entertainment Weekly gave it a C.
"It's tempting to apply the same verdict to Lloyd Webber's own long years spent trying to bring this frequently clunky and clumsy sequel to the stage. It's tempting to apply the same verdict to Lloyd Webber's own long years spent trying to bring this frequently clunky and clumsy sequel to the stage.
The music isn't the only element that seems like a rehashed parade of pastiche and throbbing crashing-chord melodies. The title song is a direct lift, note for note, of 'Our Kind of Love' from Lloyd Webber's 2000 musical The Beautiful Game, while other numbers quote or invoke earlier scores by the composer, from Phantom to Whistle Down the Wind (like a bizarrely inappropriate rock number 'The Beauty Underneath').
Lloyd Webber's score isn't the only element of the production that's unable to shake the ghosts of Phantoms past. Bob Crowley's garish, suggestive designs (augmented by video projections by Jon Driscoll) are no match for the sumptuously opulent theatricality of Maria Bjornson's work on the original.
The performers at least are up to the task — that is, within the confines of the characters they've been asked to animate. Of course, three of the five top-billed actors have performed the same role in productions of the original Phantom. Karimloo brings a full-voiced vigour to the Phantom, and Boggess offers a shimmering soprano that threatens to pierce the eardrums. Sadly, though, the show never manages to pierce the heart."
http://www.ew.com/ew/article/0,,20350095,00.html