Michael- I know the witch isn't supposed to be pretty, I just think it's interesting to see how something as seemingly simple as skin color can change someone's looks completely.
I also think it's a nice, though probably unintentional, statement that when you look at the situation through a different scope (i.e. one that's more sympathetic with Elphaba's story) you see everything differently, even whether or not she is ugly.
Chip- I knew someone would get their panties in a twist about that. Chill.
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Hilda, Hilda, wake up! I've invented a maneuver.