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Weird experience over the phone with New York Theatre Workshop- Page 3

Weird experience over the phone with New York Theatre Workshop

iluvtheatertrash
#50Weird experience over the phone with New York Theatre Workshop
Posted: 10/7/15 at 12:27pm

Yes, but lately a lot of ticket sales have started going online early. I know I'm not the only person who has lost out because of it. Roundabout and Lincoln Center, for example. I didn't want to miss out, so I've been checking in every ten minutes or so since about 11am. 


"I know now that theatre saved my life." - Susan Stroman

TotallyEffed Profile Photo
TotallyEffed
#51Weird experience over the phone with New York Theatre Workshop
Posted: 10/7/15 at 12:29pm

I'll be out town for Christmas.

haterobics Profile Photo
haterobics
#52Weird experience over the phone with New York Theatre Workshop
Posted: 10/7/15 at 12:29pm

Ahh... yeah, I hit that issue once with City Center. Whole house was onsale early for no reason.

GreasedLightning Profile Photo
GreasedLightning
#53Weird experience over the phone with New York Theatre Workshop
Posted: 10/7/15 at 12:32pm

TotallyEffed said: "I wasn't able to get a ticket, full price or otherwise.

 

"

There are plenty of tickets available at the end of September for full-price. Are you really looking?

 

I'm sorry for anyone who did not see the CheapTix but they were indeed there at noon, exactly. Grabbed two in Row G no issue for first performance and there were plenty to choose from in Row H-L. 

feedpuppy
#54Weird experience over the phone with New York Theatre Workshop
Posted: 10/7/15 at 12:32pm

There were just a few cheap tix available again, I guess many people had similar people as me. 

I figured out the glitch. You can't login first. Have to log out, add tickets then follow the steps. I managed to buy one. I'm going to release the one still in my cart now. Good luck!

smidge
#55Weird experience over the phone with New York Theatre Workshop
Posted: 10/7/15 at 12:37pm

Having same problems for regular price tickets. Will keep trying 

willep
#56Weird experience over the phone with New York Theatre Workshop
Posted: 10/7/15 at 12:39pm

I decided to check again and saw that the second show was no longer listed as Sold Out, but I must have just missed it again by the time I clicked it. Ah, well.

cjmclaughlin10
#57Weird experience over the phone with New York Theatre Workshop
Posted: 10/7/15 at 12:43pm

I had to buy full price Weird experience over the phone with New York Theatre Workshop. I bought the first date available just to secure a ticket to hopefully trade with someone 

Sat dec 27 is what I have now.  Will take ANYTHING before December 24th

 

PLEASE PM me. Trade only 

willep
#58Weird experience over the phone with New York Theatre Workshop
Posted: 10/7/15 at 12:57pm

YES! My perseverance won out. Just got a CheapTix to the second preview!

gimlet2
#59Weird experience over the phone with New York Theatre Workshop
Posted: 10/7/15 at 1:00pm

If you still have stuff in your cart and can't complete the checkout process, you might still be OK!

I called the box office and they acknowledged some glitches with the site today, but they can do it over the phone now.

neonlightsxo
#60Weird experience over the phone with New York Theatre Workshop
Posted: 10/7/15 at 1:14pm

GreasedLightning, do you mean November? Not September.

I got on a few minutes before noon and got a pair for the second preview. It was very stressful though. They need to come up with a better system. Apparently they are still releasing tickets so keep checking.

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GreasedLightning
#61Weird experience over the phone with New York Theatre Workshop
Posted: 10/7/15 at 1:20pm

Oops! I meant December. Thanks for catching that. 

gstrus2 Profile Photo
gstrus2
#62Weird experience over the phone with New York Theatre Workshop
Posted: 10/7/15 at 1:23pm

Successfully snagged one for the first preview! :)

smidge
#63Weird experience over the phone with New York Theatre Workshop
Posted: 10/7/15 at 2:28pm

Got one for Sunday December 27th. Hope the weather is decent for travel!

TotallyEffed Profile Photo
TotallyEffed
#64Weird experience over the phone with New York Theatre Workshop
Posted: 10/7/15 at 2:42pm

Was able to snag a ticket for December.

cjmclaughlin10
#65Weird experience over the phone with New York Theatre Workshop
Posted: 10/7/15 at 3:42pm

Even though I wasn't able to get the cheap tix, I think NYTW handled everything remarkably well today. 

If someone was having a problem online, they were more than happy to assist over the phone. They even let me exchange my original ticket when a more convenient date opened up. 

luvcaroline Profile Photo
luvcaroline
#66Weird experience over the phone with New York Theatre Workshop
Posted: 10/7/15 at 6:10pm

Every performance now is sold out, according to the website. I had forgotten all about this going on sale today and now we won't be able to see it during our trip in November. Dang I'm bummed

iluvtheatertrash
#67Weird experience over the phone with New York Theatre Workshop
Posted: 10/7/15 at 9:38pm

But they were NOT "more than happy to assist over the phone". Because until about 12:45, the phone lines were forwarding to voicemail (or at least in the 10 attempts I made to call) and saying the box office was not yet open.


"I know now that theatre saved my life." - Susan Stroman

ZannaDo
#68Weird experience over the phone with New York Theatre Workshop
Posted: 10/7/15 at 10:09pm

"But they were NOT "more than happy to assist over the phone". Because until about 12:45, the phone lines were forwarding to voicemail (or at least in the 10 attempts I made to call) and saying the box office was not yet open."

What an entitled attitude. Given that it sounds like the website was glitching, they must've had hundreds of phone calls. How many people exactly do you think they employ to answer them? It's only physically possible to handle so many requests at a given time. They were doing the best they could, I'm sure. It's theatre, it's not life or death, some of you really need to relax. As is almost always true, I'm sure more seats will open up as holds get released and as folks exchange/return for whatever reason. Everybody take a breath.

haterobics Profile Photo
haterobics
#69Weird experience over the phone with New York Theatre Workshop
Posted: 10/8/15 at 11:51am

It also seems impossible that the show will just wrap up on December 27. Why close in one of the busiest weeks?!

jen_in_toronto
#70Weird experience over the phone with New York Theatre Workshop
Posted: 10/8/15 at 12:38pm

Crap. I checked their website periodically but never saw an on-sale date and every performance is sold out. If anyone ends up with 1 or more extra tickets, please let me know!

neonlightsxo
#71Weird experience over the phone with New York Theatre Workshop
Posted: 10/8/15 at 1:05pm

haterobics and jen, I am certain they will extend.

pathman2
#72Weird experience over the phone with New York Theatre Workshop
Posted: 10/8/15 at 1:25pm

Per the audition notice, this is planned to run through 1/17.

jen_in_toronto
#73Weird experience over the phone with New York Theatre Workshop
Posted: 10/8/15 at 4:32pm

pathman2 said: "Per the audition notice, this is planned to run through 1/17.

 

"

Oh! Good to know.

LightsOut90
#74Weird experience over the phone with New York Theatre Workshop
Posted: 10/8/15 at 11:27pm

theres also a plan to bring it to broadway if the reviews don't kill it.