Breaking this down according to the article:
"The group arrived shortly before the show began. Buka left his seat to help his friend, Bill McGough, 76, who walks with a cane, find his place."
Then where were the ushers to assist with audience members with special needs? Usually, a 70+ patron with a cane is a red flag for ushers (I was an usher for 10 years) and if they weren't with him, they should have been aware of the seating situation.
"While still standing behind the last row of seats - not blocking anyone's view, Buka insists - the ushers confronted him and tried to kick him out. He first explained why he was standing, and then began to argue that he should be allowed back to his seat."
So the ushers didn't check to see if he had a ticket? If they did, did he not have it on him? Sounds like a lot of info is deliberately missing here.
"The altercation then sparked a flurry of violence in which theater ushers pushed him toward the door, picked him up, carried him over to the lobby, and then dropped him on the floor, he alleged."
Did the violence begin when the ushers allegedly pushed him or did he start the violence? Also unclear.
And then the article does a complete 180:
"Peter Entin, president of theater operations at the Shubert Organization, which owns the Broadhurst, said Buka was disrupting the performance.
'He got into an altercation with another customer and the other customer punched him,' Entin said.
The theater management called the police, Entin said.
'Suffice it to say it was not the ushers,' he said. 'The police were the ones that got physical with him.'"
If it's true about the police, then there would be a police report and enough witnesses to complete debunk Buka's excessive lawsuit. $300,000??? How on earth do they justify that number?
Now, I am willing to go along with the rude usher story as I've experienced my share of unbelievably rude ushers and box office staff in Broadway theatres. Many do have a tendency to forget that not every person who attends a Broadway show is a foreign tourist and can understand English when spoken to in a clear, civilised manner. And as an usher, I can also relate to the story of the patronizing patron who feels a ticket entitles them to the run of the house. Unfortunately, this article sheds no light on either side and only stirs up an already muddy story, so I'm not sure the comments here are really justified if nobody actually knows what happened.
"What can you expect from a bunch of seitan worshippers?" - Reginald Tresilian