Kris, very nice post, and I agree that stupid people exist and that is sad and pathetic if that is the highlight of these peoples' lives. The one thing I disagree with though is the idea that because life is unfair and always will be, that no one should bother complaining or trying to do anything about it. Yes, in life, things can be very unfair, but that doesn't mean that if there's a way to fix things, you shouldn't at least try.
But, WORD that those four people, and the employees who helped them are very sad and pathetic.
"Get mad, then get over it." - Colin Powell