I saw this at the Wednesday matinee. The show was stopped for about two minutes, with the cast going off stage very 'fluidly', as if it were part of the performance. Made me wonder if they rehearse for such an inevitability.
Now about the show, I thought the book and the performances were outstanding, across the board. I can only remember laughing at a musical comedy this much one other time...the Producers.
The problem that I had was that this was a MUSICAL Comedy, and I thought the music was borderline atrocious. Leaving the theatre, I could not remember a single song that Michael or Dorothy sang, which can't be good for a musical. (While I thought Fontana gave a solid performance, I don't feel as strongly about his performance as the reviewers did, because I felt that his performance was hindered by the absence of anything worth singing. Similarly, I loved the idea of an overture -- I love good overtures -- but all the overture or entr'acte did here were establish that there were not likely to be any good songs to come...if those were the best they could showcase, OMG. Finally, at least at my performance, the first Act curtain did not end with heavy applause, again because the number was constrained by mediocre music.
But I did have a smile on my face much of the time...because of the book. I will be shocked if the book writers don't win the Tony.
In some ways this show reminded me of a big-budget The Prom. The best thing about The Prom IMO were the book and the leading performances, as with Tootsie. While I thought the Prom was pretty mediocre overall, I still had a smile on my face a lot, also due to the book.. I thought the score was mediocre (thought, I think better than Tootsie's), and the production values were cheesy. Tootsie's sets may have cost more, but they were still not interesting.
Unlike The Prom, I can't figure out what they can do on the Tony's that will serve the show well. I don't see it winning musical; if, in addition to that, the musical performance doesn't make much of an impression, that could hurt the show's future business.