mailhandler777
I never once said that anything that my theatre did in terms of inserts was anything special or anything that hadn't been done before. What was being said was that it was smart on the part of the production to word the inserts the way they did.
And, in case anyone was wondering, though her name isn't physically above the title, Jessie Muller is being treated as such. As I stated in my initial post we were informed by the house manager that if anyone saw the inserts, and chose to get a refund or exhang, we were instructed to direct them to the box office where they would be able to do so. And, as far as knowing what an usher does or doesn't do or what the can and can't do or should do etc, all I can say is this. Prior to working on Broadway I've been going to the theatre for twenty years. It's easy to criticize what the usher are doing or how they should go about doing things. But, from personal experience, a line from Company comes to mind. It's a lot different living it than looking at it.
Cupid Boy,
Believe it or not, the comment about Muller's face quite literally being the face of Waitress is exactly why that, although her name isn't literally above the title, she is still getting above the title treatmen. That's not uncommon and this wouldn't be the first time this has happene nor would it be the last. That's why the inserts were intentionally worded the way that they were. Of course none of the ushers said that Muller was out. We were only allowed to talk about it should an audience member approached us about it.