HAIR Seat Removal...Anyone else have this problem?

I heard that the first 5 rows are being sold as premium
However I looked on Telecharge when tickets first went onsale and found second row center as premium now when I click premium for a bunch of dates I get seats further back then If I ask the computer for regular seating

I have a feeling the first 2 rows may be being held for the lottery or rush or possibly taken out

I received that e-mail today too! I had tickets in Row A in the Left Orchestra on the aisle!! I waited on the phone for an hour before the manager spoke to me (the service rep said that the managers are dealing with all of ticket rearrangements, which is why I had to wait so long). Anyway the manager said he is moving us all over from where we were to the centre? So I was 1 and 3 on the left, and he gave me the aisle seats for Row A in the Orchestra (113 and 114, I believe)..

And I asked if AA and BB are sold out and he gave me some generic robotic answer... but I also wonder, do you think AA and BB are going to be in place? I know I was in BB when I saw Gypsy and we were like legit in front of the stage... I know for HAIR they need more room for the cast to walk by, especially with all the interaction in the front row... do you think they will remove AA and BB? I can't see BB being there as it was for Gypsy. What are your thoughts?

Me and my friends have had the same problem. They're reserving the seats across the aisle (A 113 and 114 for me, A 101 and 102 for my friend) until they can get a code to repurchase the tickets. They're hoping to be able to switch the seats tomorrow after the producers clear a code.

viola - So our seats aren't 100% official yet? I received a new order number and it shows up on Telecharge. He also said he had to check first if the A 113/114 was available. I thought it was okay? Now I'm a bit worried.

Thanks for the kind words, Bettyboy! I'm so pissed too because I did the AMEX presale and made sure to get front aisle seats! I tried to raise my concern by saying how we should be able to choose seats rather than be rearranged, but he literally said nothing back to that on the phone. I also thought that for the inconvenience of removing our seats they should upgrade us to premium for no charge... especially if we purchased them so long ago. I bought my tickets in April for this... and to be honest, I usually come once a year to NY to see shows (I'm from Canada) and I usually go in the Fall but came this summer because of Hair, so it is the whole reason for my trip... so I hope that things turn out. I really hope AA and BB aren't there still. I know AA wasn't there for Gypsy (although the telecharge manager said there is an AA and BB in front of Row A) and online seating charts vary. So I'm not too sure what to expect?

And I didn't think it was selling well either... I thought there were a bunch of promo codes and discounts out there? I think on the FB page for Hair they were giving out a lot of discounts.

Anyway, thanks again for the kind words! I hope all of our problems sort out with this issue!

Thanks, guys, I'm so glad I'm not the only one dealing with this!! For those of you who got your seats moved, do they give you an option at all or just place you with the best available? Also, do you have to repay for tickets? They told me someone should be contacting me tomorrow or Thursday...I sure hope so.

...AMEX presale...

Have any of you called AmEx yet about this? And what did they say? (AmEx presale means you have to have paid with an AmEx, right?) If Telecharge wasn't helping me I'd involve AmEx in the fact that I paid for front row center tickets (especially though an AmEx presale) and I'm currently not receiving front row center tickets; I figure that's one of the reasons I pay a yearly fee to AmEx.

Just to clarify, Rows AA and BB HAVE been removed in the center and side sections. Row A has been removed just on the sides. The first row is A in the center and B on the sides.

Hair isn't exactly selling out, so everyone should be able to get comparable seats to what they originally purchased.

And remember that the folks at Telecharge are just working with the information the producers give them, so there's no need to be mad at them.

They really should have figured all this out before they put tickets on sale. That's what the touring venues did. If I remember correctly they did not remove seats in the venue where I saw the show. The orchestra pit was just covered and at the same level as the floor seats in the orch section. The St. James orchestra pit may be different though.

---

Bwayphreak234: I agree! I can't believe we're all going through this NOW!

I was told my refund would be immediate too... no sign of a refund yet.

Thanks for letting us know what's going on Jeff! It seems that the problem with my tickets is that I bought them originally with a discount, and the producers don't yet have an available discount to repurchase my seats. Any word on when we'll find out more information on that front? Anyone else in a similar situation as me with the discounted seats?