Another kind of question - the VIP cancellation tickets don't become available until after 7:00 for an 8PM show. I was first in line last time and got my tickets at 7:15. Does anyone know if there is a policy not to tell the purchaser the seat location prior to buying the tickets when they're being sold that close to showtime.
I've purchased tickets earlier in the day and gotten them to tell me the location, but this time, the ticket agent wouldn't tell me. I kept asking for the seat location but they kept joking around saying things like "you don't want to ruin the surprise, do you?" and "you're going to love these seats, trust me". No matter how many times i asked for the location, i couldn't get it. I finally gave up and put my credit card in the machine and then was told the location.
FWIW, they were great seats so i had no complaints about the location but i thought it was bad form that i couldn't find out where they were until after i bought the tickets.
What i thought about later is, maybe it's the policy of the theater not to give people the locations for cancellation tickets because it's so close to showtime and they want to keep things moving so people aren't going back in line to wait for better seats and holding things up for everyone else. I'd just like to know if this is a policy of the theater or if it was just this one person busting my chops.
I plan on calling the box office later this week, but does anyone know if they have a policy like that? I guess i can understand if they do, i just wish the person would have told me that.