I have to agree with the palpable disappointment of the audience.
Cameron and the team should be embarrassed. This was the final show for the public—tomorrow is for the Phantom family—and the inner circle. Not a word, not a planned speech tonight. A near entire Broadway audience stayed planted on their feet in their respective rows and chanted such things as, “One more song!” Anything! For 30 minutes. Not even an extra curtain call seemed permissible.
The curtain stayed stationary for some time, unmoved by the audiences’ pleas. The show lights went off, work lights came on. A jovial crew began their regular reset in front of the huge crowd. Eventually, amazed actors wandered out onto the stage in their street clothes to behold the sight and take loving selfies inclusive of the amassed crowd behind them. Only when Nehal Joshi was thrust into the audiences’ rapturous embrace (seemingly by a crew member to have his “moment&rdquo
, Nehal shared a few impromptu words. Nehal chose to acknowledge the crew that has made the show work for so long, and the front of house staff, etc. Again, what an opportunity lost for some graciousness and acknowledgment from the producers. All those folks behind the scenes who’ve spent a career unseen facilitating this beautiful magic and the audience who wanted a means to thank them. Someone on stage eventually sparked a round of choral “Happy Trails,” which was a sweet idea, and that was it. The stage cleared, the hard working ushers pleaded for the audience to leave.
It was a wild lack of planning and lack of respect for Phantom’s public, and this audience of die-hards who represent many others who would have wanted to be there. (And perhaps broke their piggy banks to do so.) Also, charging an enormous amount for this specific performance? Why? They spoke in the press about “special events” planned for this closing weekend when it was announced. Nothing.
Again, Cameron and his team should be embarrassed. Yes, it’s special just to be at this performance. But if the audience is largely leaving disappointed with misaligned expectations, after 30 minutes of communal chanting and hoping, I think they failed.
Also, not to be a total curmudgeon, but while the Phantom understudy tag game was amusing, it again points to a lack of proper management of this production at the top level. It has been clear that some folks were no longer in “peak shape” to fulfill the demands of the roles they have been occupying—not just vocally—but in my opinion (perhaps not shared by all!)—the continued ability to command the focus, intentionality, and rigor to keep Hal’s original intentions from sagging and drooping with compromised stakes and storytelling. Perhaps some graciously should have given final bows some time ago (not just in leading roles), if management was keeping a closer and more interested eye. Some cases seemed clear years ago, some months ago, seeing work deteriorate. It’s wild to me that the final two weeks became a game of “who can go on as the lead tonight?” Why not bring back one of the tried-and-true “classic Phantoms” for a strong finish at least?
But none of this can take away from the show and its immeasurable impact. The artistry lead by the creatives has inspired generations. And many committed, talented actors have carried the torch for years and years, company to company. That’s what will be remembered, in the end, I suppose.