The BWW Tech Support Thread
MezzA101
Broadway Legend Joined: 3/29/23
#350The BWW Tech Support Thread
Posted: 10/29/25 at 3:10pm
JSquared2 said: "Same here. Hasn't been working since yesterday on desktop (Google Chrome) or on IPhone."
What about the Subscribe button?
JSquared2
Broadway Legend Joined: 3/23/17
#351The BWW Tech Support Thread
Posted: 10/29/25 at 3:13pm
MezzA101 said: "JSquared2 said: "Same here. Hasn't been working since yesterday on desktop (Google Chrome) or on IPhone."
What about the Subscribe button?"
That just brings me to the top of the page.
#352The BWW Tech Support Thread
Posted: 10/29/25 at 3:18pm
We pushed out fixes for both the upvote issue and the subscribe issue... If not immediately appearing (ie: working), I'd try hitting shift-refresh to force your browser to refresh the page. (Or clear your cache/cookies if that's easier). Never a dull moment with technology!
JSquared2
Broadway Legend Joined: 3/23/17
MezzA101
Broadway Legend Joined: 3/29/23
#354The BWW Tech Support Thread
Posted: 10/29/25 at 3:34pm
JSquared2 said: "Refresh (Ctrl F5 on Chrome) worked!"
Not for Subscribe.
#355The BWW Tech Support Thread
Posted: 10/29/25 at 3:35pm
Rob said: "We pushed out fixes for both the upvote issue and the subscribe issue... If not immediately appearing (ie: working), I'd try hitting shift-refresh to force your browser to refresh the page. (Or clear your cache/cookies if that's easier). Never a dull moment with technology!"
Had to clear cache on Safari.
MezzA101
Broadway Legend Joined: 3/29/23
#356The BWW Tech Support Thread
Posted: 10/29/25 at 4:01pm
Huss417 said: "Rob said: "We pushed out fixes for both the upvote issue and the subscribe issue... If not immediately appearing (ie: working), I'd try hitting shift-refresh to force your browser to refresh the page. (Or clear your cache/cookies if that's easier). Never a dull moment with technology!"
Had to clear cache on Safari."
Worked on Chrome as well, thank you!
Subscribe on my smartphone still not working after clearing cache.
CJRochester
Featured Actor Joined: 11/17/11
#357The BWW Tech Support Thread
Posted: 10/29/25 at 6:40pm
Rob said: "We pushed out fixes for both the upvote issue and the subscribe issue... If not immediately appearing (ie: working), I'd try hitting shift-refresh to force your browser to refresh the page. (Or clear your cache/cookies if that's easier). Never a dull moment with technology!"
Thank you!
#358The BWW Tech Support Thread
Posted: 10/29/25 at 6:43pm
Bots overtaking the OT Board right now, but when I try to report it does not seem to go through.
#359The BWW Tech Support Thread
Posted: 10/30/25 at 7:13am
The chat button does not work on the right side nor the sign in button is gone
#360The BWW Tech Support Thread
Posted: 10/30/25 at 6:02pm
Thumbs up button still not working for me. Nor is the "open spoiler" button.
I updated Chrome this morning to the latest version. Don't know what else to do.
Thanks
#361The BWW Tech Support Thread
Posted: 10/31/25 at 9:39am
The
button is not working.
"Michael Riedel...The Perez Hilton of the New York Theatre scene"
- Craig Hepworth, What's On Stage
#362The BWW Tech Support Thread
Posted: 10/31/25 at 9:51am
Lot666 said: "The
button is not working."
This was an issue the other day. Not sure if you saw rob's response on how to correct it?
We pushed out fixes for both the upvote issue and the subscribe issue... If not immediately appearing (ie: working), I'd try hitting shift-refresh to force your browser to refresh the page. (Or clear your cache/cookies if that's easier). Never a dull moment with technology!
Ceej
Stand-by Joined: 3/30/07
#363The BWW Tech Support Thread
Posted: 11/1/25 at 9:55pm
The toggle spoiler is not working on Safari or iPhone safari. Updated to latest versions on both. Chess thread last couple of pages I can't open the spoiler box.
#364The BWW Tech Support Thread
Posted: 11/3/25 at 8:46pm
This afternoon, Monday, the site started randomly signing me out in my Chomebook and Pxiel phone. I had to sign in to post this.
#365The BWW Tech Support Thread
Posted: 11/3/25 at 9:50pm
The thumbs up button and the spoiler bars are still not working. I tried using the website on my phone and they're not working there either, so I don't think it's my computer or browser (latest Chrome version if it matters).
#366The BWW Tech Support Thread
Posted: 11/3/25 at 9:59pm
I have had no problem with the thumbs up button or spoiler toggles on my android devices.
#367The BWW Tech Support Thread
Posted: 11/4/25 at 5:26pm
What is going on with this site? The drop down menu won’t let me select chat and there’s no where on the site to log in to the website.
#368The BWW Tech Support Thread
Posted: 11/4/25 at 5:31pm
The Thumbs Up is still out of whack on the OT side. I posted one comment, and immediately received 6 "likes". Annoying.
#369The BWW Tech Support Thread
Posted: 11/4/25 at 5:36pm
Esther2 said: "Huss417 said: "Anyone else not able to give a thumbs up on the main board? Using Safari 18.6"
Me. Not working here or on the off-topic board since yesterday."
Same. Can no longer give a thumbs up to anyone.
#370The BWW Tech Support Thread
Posted: 11/4/25 at 8:57pm
For the past 6 hours, I've been randomly logged out of my account when going in and out of chat threads -- and also between regular articles on the site. (On an Android phone, and both in Chrome and Firefox.)
Updated On: 11/4/25 at 08:57 PM#371The BWW Tech Support Thread
Posted: 11/5/25 at 2:07am
I came on tonight at about 10:30 PST. When I went to look at comments regarding today’s elections, I was surprised to see that I’d 👍 a number of them. I removed the ones that weren’t placed there by me.
mar6411
Broadway Star Joined: 9/19/09
#372The BWW Tech Support Thread
Posted: 11/5/25 at 7:39am
TheatreMonkey said: "For the past 6 hours, I've been randomly logged out of my account when going in and out of chat threads -- and also between regular articles on the site. (On an Android phone, and both in Chrome and Firefox.)"
Me too. Yesterday and today, iPad and iPhone on Safari.
MezzA101
Broadway Legend Joined: 3/29/23
#373The BWW Tech Support Thread
Posted: 11/5/25 at 7:47am
Everything is okay on my laptop after clearing the cache but I need on my Samsung Chrome to reply to posts and Edge to subscribe to threads. Subscribe still doesn't work on Chrome and the reply button is missing on many threads on Edge.
CJRochester
Featured Actor Joined: 11/17/11
#374The BWW Tech Support Thread
Posted: 11/5/25 at 1:06pm
I keep getting signed out at random times. Twice in two days, just after I like a post, I am looking at another thread and find I am not signed in. It's getting annoying.
Using Chrome browser on a Windows 11 laptop, if that helps.
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