The BWW Tech Support Thread — Page 17

I've now tried on the Chrome and BWW apps- neither of which have I ever used to access BWW before- and I am getting the same issue. I can only successfully log into BWW from my desktop instance of Firefox.


edit: it now suddenly seems to work?

Updated On: 11/10/25 at 02:27 PM

I’m also having the same issues again on Safari, but just on my iPhone, not my iPad

I keep getting logged out like every 7-10 minutes. I’m on mobile and the safari web browser.

Updated On: 11/13/25 at 01:06 PM

I’m wondering if everyone who keeps getting logged out (or can’t access their account at all, like me) is on iPhone and recently updated to iOS 26.1? I’ve been on the beta since September with zero issues, but the second 26.1 went public, I completely lost access to my BWW account. My iPad Pro wasn’t on beta, so I could still log in there… until iPadOS 26.1 updated, and then boom: locked out on that too.



Hey all! Not new here — my first account was from 2005, second from 2011. From 2011 through about 2015/2016, whichever account auto-transferred to my new iPhone is the one I used. Around 2017, I finally settled into FosseTharp and for the last ~5 years I could ONLY log in through the app, never the website. But like clockwork, each new iPhone always brought the BWW login over from iCloud.



My first account (no, I’m not giving the username — it was my old AIM/Xanga/MySpace handle 😂) was tied to a long-dead Hotmail. My second account (FosseTharp) used my old “spam” email, and both had my Columbia.edu address as the recovery email. Yes, I know. Using a school email for recovery was stupid. So now I can’t reset anything because Hotmail and Yahoo might as well be buried next to AIM, MySpace, and Xanga.



So… I gave up on retrieving the account I’ve basically used for a decade and made this new one today. Had to use a “Hide My Email” address because apparently my real primary email is also tied to an account?? News to me, but I see emails from 2015 and 2021, so who knows.



The bright side? I can finally use the website AND the iOS app again. And with iCloud/Sign In With Apple, I won’t lose the login every time I upgrade my phone. Apple doesn’t seem to be going the way of Yahoo and Hotmail anytime soon, so that’s comforting.



Anyway, I mostly lurk, read, and occasionally call out the insufferable trolls. I doubt I would’ve ever hit “Legend” status — maybe “Star” if you combined both old accounts. One was “Leading Actor,” the other “Featured.” But I digress.



I originally made this account hoping Rob or someone could let me know if it’s possible to update the email on FosseTharp… but honestly, it’s fine. Third account in 20 years. Meanwhile, some people juggle dozens of accounts, talk to themselves, and like their own posts. I genuinely don’t understand how they keep track. It sounds exhausting.



So I guess this is my “coming out.” Not a troll, not a shill — just on my third (and hopefully final) account. I’m an industry professional in the regional world and a proud SDC member. I’ll probably hit “Understudy” again around 2028 based on how often I actually post…

x

I've been having the log-out problem, too -- but on an Android. And I remember ya, FosseTharp (always dug the username) -- I'll vouch for ya, you're no CrustyFlash. ;-)

After two weeks of having to log in multiple times a day, I now can’t even log in at all on my MacBook… this was has honestly been a really frustrating user experience. The browser and cache clearing is not solving the problem. (Posting this from the mobile app).

Updated On: 11/15/25 at 08:27 AM

Trust me, I'm at the top of the frustration list on this one as we play what feels like whack-a-mole between some Apple operating system changes, CloudFlare updates, AWS security updates and improvements to our advertising that have caused this random bug. Yet another new fix has just been pushed out and we're watching it again with the next tech meeting Monday morning.

Adding to the frustration, when I attempt to reply to a conversation, it appears that the post has failed (i.e., it does not show in the thread). When I then recreate my comments, they appear twice in the thread.

John Adams said: "Lot666 said: "Adding to the frustration, when I attempt to reply to a conversation, it appears that the post has failed (i.e., it does not show in the thread). When I then recreate my comments, they appear twice in the thread."

Are you replying to a post that seems close to the bottom of the thread? If so, see here (post #327)"

No, the specific post to which I'm replying seems to be irrelevant.

Login has been stable for me for the last couple days, as well.

Now, can you find a way to ensure that BroadwayFlash cannot login, at all, under any name, ever?

Updated On: 11/17/25 at 02:02 PM

Looking good Rob, and I saw that you listened to me regarding the "Latest Post" section. Much improved, thanks.

Odd: I added a post to the Kyoto thread yesterday. I saw it appear on the top of the message board. Now its gone-and when I search for, and click on, the Kyoto thread, it wont open. I dont even know how a glitch would delete/hide an entire thread?

I can't even reply to a message. I had to start a new account. My old account i just keep getting an "Access Denied" each time I try to post anything.

Updated On: 11/23/25 at 10:13 AM