The BWW Tech Support Thread — Page 16

MezzA101 said: "Everything is okay on my laptop after clearing the cache but I need on my Samsung Chrome to reply to posts and Edge to subscribe to threads. Subscribe still doesn't work on Chrome and the reply button is missing on many threads on Edge."

My Samsung Chrome now handles Subscribe and Reply. Thank you!

BWW will not let me log out (from laptop). And often it won't let me post messages. Please, LOG ME OUT !!

Updated On: 11/5/25 at 06:16 PM

ACL2006 said: "Highland Guy said: "BWW will not let me log out (from laptop). And often it won't let me post messages. Please, LOG ME OUT !!"

yep. can't reply to anything via my laptop or mobile phone, only through my desktop. 2nd straight day"

If you're still having an issue here, please try clearing your cache and cookies and if that fails, please email us at contact(at)broadwayworld.com and we'll troubleshoot further!

Hold up. After posting the above statement, I'm now required to log in again after each page view. Cache and browsing history have been cleared.

This is all a bit of a mess. Some things have been lost. I am still trying to figure out what I still have.

Ha. And now I am bear882! That’s what I get for registering again. But that was the only way I could respond on this thread or send a private message to tech support. Or it was the only way I could figure it out.

Updated On: 11/7/25 at 03:41 AM

I have to sign out every time and log back in, to be able to post.

I can only post from my laptop, which is not my primary device. I am forced to login to the forum on my phone, but then cannot navigate back to the message board without already being logged back out. It's been several days and I've been updating both my iOS and looking for updates to the app on the App Store, but so far nothing.

I'm also getting repeatedly logged out. I'm having to log back in a few times day, and the toggle off the topic list in my account settings every time as I'm not a fan of that view.

Thanks Rob, no problems here for 2 days. Hope it continues!

uncageg said: "As of this morning, the site won't let me sign in on my Pixel phone. It lets me "sign out" but I am not actually signed in."

I notice the date/time stamp on your post is: 11/8/25 @ 7:19pm. The behavior you describe was what I was experiencing on my desktop computer (macOS: Tahoe 26.01). The issue appeared to be with the loading of those last two buttons in the header that are used for login/out.

This morning (11/9/25 @ ~4:30 am), the home page loads properly with those last two buttons showing, REGISTER & SIGN IN (both wine-colored) as expected. When I click SIGN IN, I get the expected login screen, but those last header buttons' colors change to black.

Once logged in, the buttons change to FOR YOU & ACCOUNT (as expected), but are now back to being wine-colored.

So, for me (other than the button color changes) login/out is working as expected. THANKS!

UPDATE: I noticed that after I logged out, I was returned to the home page, but those last two buttons are now black (which is unexpected from my user POV).

Also, turning cookies on/off seems to effect the behavior of the site. For example, I've noticed that if I'm just browsing (cookies OFF), then decide to log in to post, (turn cookies ON, then attempt to log in) I will have to either clear the history, or close my browser (Firefox 144.0.2 (aarch64)) completely in order to get the expected functionality.

Updated On: 11/9/25 at 05:48 AM

I still have to sign in everyday on my mobile phone (Android).

I can no longer log back in on the mobile site on Safari (iOS 18.6.2) at all. When I hit "Login" at any location, it says "Click here to sign out," which does nothing. Returning to the login area just displays the same "click here to sign out" again.

I got the automated, inexplicable sign-out today.