A question about paperless tickets

Since Moulin Rouge was purchased through SeatGeek, when I arrived at the theater last Friday, I opened the app on my phone and the usher scanned the ticket on my phone upon entry.

I don't believe SeatGeek has the option to print your tickets from home.

My seat geek tix for Hadestown were "available" to me the same day I purchased them, back in June. I don't think there is anything difficult.

paper tickets are a deprecated technology. folks really need to wrap their heads around that. If your phone dies at the theatre, you can go to the box office. You can print out your order confirmation if you need a security blanket. Sorry but these tickets are not difficult or complicated.

If you have an iPhone, I would recommend adding the ticket to your Apple Wallet as well. Samsung should have a similar app. The wallets work offline so if there are service issues while you're standing on a crowded line, you'll still be able to access your ticket.

From what I have understood, theatres are slowly trying to move from paper tickets to digital ones with QR code. Reason being is it’s a good way to combat the issue of fake tickets going around. You can make an authentic looking ( yet fake) barcode. But, QR codes cannot be duplicated or even printed out. And, depending on what service you use, some will even have the QR code automatically change every so often as a precautionary measure.

I mean, people do like to keep regular paper tickets as a souvenir or just overall find them easier to use than digital. But, since there have been many people who complain about scalping tickets etc, this is a great way to combat it. Even though for some, it may be an an annoying process.

I saw the reopening performance of "Moulin Rouge" on Friday night. Earlier that day I went to the box office with my email order confirmation from SeatGeek to get the actual ticket, since SG's ticketing policy is all electronic now. I don't have a cell phone, and no theatre is going to turn away a paying customer. The gal at the box office looked up my order, and printed out a paper ticket for me.

When I got my rush ticket for "Chicken & Biscuits" on Saturday, the gal at the box office printed out a paper ticket for me.

When I got a rush seat for "Chicago" on Sunday, the gal at the box office wanted my email address so she could send it electronically. I told her I wanted an actual ticket. She also was able to print out a ticket for me and give it to me.

I love having a paper ticket in my hand. I save all my show ticket stubs, and have been doing it for decades.

Updated On: 9/30/21 at 01:03 PM

nealb1 said: "I saw the reopening performance of "Moulin Rouge" on Friday night. Earlier that day I went to the box office with my email order confirmation from SeatGeek to get the actual ticket, since SG's ticketing policy is all electronic now. I don't have a cell phone, and no theatre is going to turn away a paying customer. The gal at the box office looked up my order, and printed out a paper ticket for me."


I’m jealous! I’ve been collecting tickets in a book since 2006… when I went to the moulin rouge box office on Friday (first show back) I asked if I could please get a printed ticket and they said no.

Hairspray0901 wrote: "I’m jealous! I’ve been collecting tickets in a book since 2006… when I went to the moulin rouge box office on Friday (first show back) I asked if I could please get a printed ticket and they said no "

I simply told them I could not print or download to phone. At Bruce and Hades show, agent said phone was to prevent scalping and said I couldn't have tkt until 1 hr before show.

Was ok with me. Can't lose the tkt with Will Call. Can't scalp or copy tkt if you have to walk in once they print it, so Toronto should change its policy.

My phone is not the theater's anti-scalping enforcement agency. Resent paying tkt fees, but they want my phone as their chosen delivery method. Wonder if end game is to thin box office reps much like technology affected orchestras. Don't need alot if sales are predominantly digital.

Wouldn't surprise me if tkt kiosk scanners are next for check-in.

ArtMan said: "When it becomes important enough to me, then I'll take that step. As it stands, when I am shamed by employees, of who I do business with, for not having a smart phone, it gives me the opportunity to put them in their place. They usually can't think of a response quick enough, when I tell them, among other things,that(insert company name), can buy me one."

The key point here is that when it becomes important enough, you will do it. As has been the case with virtually every tech advance in history, there are those who clutch their old ways until that option is eliminated. (Think the token to metrocard evolution.) No one needs to shame you, though; you are managing to do that all by your lonesome. And that lack of a quick response is most likely brought on by the awe being experienced over the lameness you just through at them. But all is not lost for you. After paper tickets become the next dodo bird, you can still abuse employees just doing their job when they ask you for vax proof or to put your mask on.