No one is saying she shouldn't have done it
Oh, there were PLENTY at the time (even before her "final straw" rant, but especially after) who said that breaking character or stopping the performance at all was SO UNPROFESSIONAL (and worse) and rips her to shreds, calling her self-serving entitled snot yadda yadda.
Almost every "I met Patti" story I've heard is like this, she's rude, ungracious, and exemplifies the negative diva stereotype that gives this world one of it's many bad reps.
Glad you qualified it with an "almost". Met her twice (New York and London) and she was lovely and gracious to me (and everyone else around us), signing, posing for photos, and even stopping to chat with me a bit both times. What did she do when you met her?
But yes, there were many many people who said she shouldn't have done it, screaming or otherwise. I'm glad she screamed, especially in that instance. She talks about how it happened that way. She also talks about when she doesn't scream, but addresses the issue.
Stop the show, point out the offender and shame them until they are escorted out the door. Enough is enough. I don't think a witty quip is sufficient any longer.
"What can you expect from a bunch of seitan worshippers?" - Reginald Tresilian