I saw the 02/28 matinee with a couple of friends using HipTix, and I thought I would throw in my two cents.
Living in Connecticut over the last couple of years, I've had the privilege of being able to see many shows on and off Broadway recently. Growing up in Minnesota, I only dreamed of seeing a Broadway show and, if my frugal parents would allow it, being able to snag a nosebleed seat for a touring show. That being said, even though I'm late to the game, I think I've sufficiently gained a critical eye for what separates a good Broadway musical from a great one.
Let me tell you: She Loves Me is a phenomenal production. I can relate to others who said they were on cloud nine after seeing the show. It took me a full 24 hours to come down from the euphoric high that this show put me on; it is one of the best shows I have seen in recent memory.
The things that stood out to me? First and foremost, the pitch-perfect casting. I mean, talk about a dream cast by just by looking at names on paper, but my goodness, I still found myself blown away. Laura Benanti is a revelation as Amalia. And while Zachary Levi may not share the extensive stage experience as his castmates, he utilized his usual charming self to more than meet the challenge of the role; he and Laura have wonderful chemistry on-stage. Of course it needs no mentioning how great Zac is at the stage door; I've never seen anyone so genuinely interested in and interactive with fans as he is.
The next thing that deserves notice is the truly gorgeous set and lighting. Tech elements this good are what you can continually point to in defending the uniqueness of live theatre to the uninitiated.
Interesting aside: When I bought my tickets, I totally didn't realize that it was for a preview performance (oops), and I didn't even learn of its preview status until hours later when I tried searching for the (yet to exist) NYT review. It explains the one, (largely unnoticeable) scene change snafu, but it certainly didn't affect my perception of the overall production because it was that good.
Addressing concerns about the sound: At least sitting in the rear mezzanine HipTix seats, the orchestra is indeed closer to you than the actors, so yes, it did cross my mind, every once in a while, that this set-up may have been a cause of me missing out on some of the lines and witty dialogue of the show. But I didn't read these BWW posts before I went to the show, and those thoughts about sound were fleeting, as I could follow the show perfectly fine. So, to those worried you may have to pay to upgrade your seats, I wouldn't worry about it unless you're going to think about the sound so much that it's going to kill the experience for you. I just remembered thinking, "Oh, these songs are so great, and I'm sure I'm not catching it all, be it because of the sound or because it's impossible to catch everything on the first listen. I'm excited to get the cast recording when it comes out, so I can listen to the songs more closely."
All in all, this is a fantastic production that you don't want to miss. Roundabout really knows its way around musical revivals, and this one is among the very best.