Tickets Refunds- Page 11

[FabalaYero85]

Posted: 5/12/20 at 9:04am

Bumping this up.

Bought my 6/5 ticket to Six at Brooks BO back in Feb.

Haven’t gotten any refund. Extremely wary about mailing back a ticket with my credit card information.

Has anyone had to mail their tickets back?

[gibsons2]

Posted: 5/12/20 at 9:22am

FabalaYero85 said: "Bumping this up.

Bought my 6/5 ticket to Six at Brooks BO back in Feb.

Haven’t gotten any refund. Extremely wary about mailing back a ticket with my credit card information.

Has anyone had to mail their tickets back?"

 

I don't think it's necessary. All tickets I bought directly at the box offices were refunded to me automatically a few days before the postponed performances. However, these shows sell tickets through Telecharge which has been excellent with refunds and exchanges, not Ticketmaster. 

 

[Scarlet Leigh]

Posted: 5/12/20 at 10:34am

For the record, I got my Six refund the day AFTER the performance was suppose to happen. So it seems like don't expect to see anything before your original show date, even if the show has been cancelled.

 

And to the person asking about mailing back tickets, not needed. I got my refund issues to my card and my original tickets are still sitting right here next to me.

[RWPrincess]

Posted: 5/12/20 at 1:59pm

Artsylady10 said: "Has anyone had success with refunds from The Hudson for Plaza Suite? Haven’t been contacted, no refund yet for tickets I bought directly from the box office, no customer service, MUCH frustration! Thank you!"

There are several posts in this thread about this. My show date has passed and I have not been contacted. I've also tried calling and emailing the theater. The phone line has a message and then immediately cuts you off and the email bounces back. I tried to do an online complaint with the Attorney General Leticia James but the form wasn't really meant for this type of situation. So I may try calling them instead.

[MCW1227]

Posted: 5/12/20 at 5:44pm

RWPrincess said: "Artsylady10 said: "Has anyone had success with refunds from The Hudson for Plaza Suite? Haven’t been contacted, no refund yet for tickets I bought directly from the box office, no customer service, MUCH frustration! Thank you!"

There are several posts in this thread about this. My show date has passed and I have not been contacted. I've also tried calling and emailing the theater. The phone linehas a message and then immediately cuts you off and the email bounces back. I tried to do an online complaint with the Attorney General Leticia James but the form wasn't really meant for this type of situation. So I may try calling them instead."

Please see my post in the Plaza Suite postponed until 2021 thread.  You should have received an email today.  

[Broadway Bob*]

Posted: 5/15/20 at 12:16am

So the newest suspension extension was announced Tuesday and today I received my two end of June TeleCharge refunds into my account. I'm STILL waiting, over 35 days and counting, for my Harry Potter refund from TicketMaster from the first extension. Ridiculous!!!!!!!!!!

This whole reassigning the tix to a new random date and then saying if I haven't confirmed after 30 days THEN they'll refund the money reeks of fraud and I'm getting impatient. ACCIO REFUND!!!

Updated On: 5/15/20 at 12:16 AM

[djoko84]

Posted: 5/15/20 at 2:28am

I have a question: I bought tickets for The Music Man at the box office for a date in November. If they announce another Broadway postponement, will I automatically get refunded from the box office soon after? I've only heard about Ticketmaster refunds, but not what happens when you bought tickets from the box office.

[jo]

Posted: 5/15/20 at 2:38am

djoko84 said: "I have a question: I bought tickets for The Music Man at the box office for a date in November. If they announce another Broadway postponement, will I automatically get refunded from the box office soon after? I've only heard about Ticketmaster refunds, but not what happens when you bought tickets from the box office."

Telecharge Info Page --

https://www.telecharge.com/siteinfo.aspx?siteinfotype=helpfaq

 

[djoko84]

Posted: 5/17/20 at 12:13am

jo said: "djoko84 said: "I have a question: I bought tickets for The Music Man at the box office for a date in November. If they announce another Broadway postponement, will I automatically get refunded from the box office soon after? I've only heard about Ticketmaster refunds, but not what happens when you bought tickets from the box office."

Telecharge Info Page --

https://www.telecharge.com/siteinfo.aspx?siteinfotype=helpfaq

"

Does the Telecharge "affiliated box office" mean the box office at the show's theatre?

[jo]

Posted: 5/17/20 at 1:40am

I would imagine so. Telecharge also always maintains that they are simply the ticket sellers for the producers. I find them fairly easy and fair to deal with in the past.

Jo

[jo]

Posted: 5/17/20 at 1:40am

I would imagine so. Telecharge also always maintains that they are simply the ticket sellers for the producers. I find them fairly easy and fair to deal with in the past.

Jo

[jo]

Posted: 5/17/20 at 1:40am

I would imagine so. Telecharge also always maintains that they are simply the ticket sellers for the producers. I find them fairly easy and fair to deal with in the past.

Jo

[djoko84]

Posted: 5/18/20 at 12:03am

jo said: "I would imagine so. Telecharge also always maintains that they are simply the ticket sellers for the producers. I find them fairly easy and fair to deal with in the past.

Jo"

Thanks so much for your help! I guess I'll just have to wait and see what happens.

[lila12]

Posted: 5/18/20 at 2:10am

MCW1227 said: "RWPrincess said: "Artsylady10 said: "Has anyone had success with refunds from The Hudson for Plaza Suite? Haven’t been contacted, no refund yet for tickets I bought directly from the box office, no customer service, MUCH frustration! Thank you!"

There are several posts in this thread about this. My show date has passed and I have not been contacted. I've also tried calling and emailing the theater. The phone linehas a message and then immediately cuts you off and the email bounces back. I tried to do an online complaint with the Attorney General Leticia James but the form wasn't really meant for this type of situation. So I may try calling them instead."

Please see my post in the Plaza Suite postponed until 2021 thread. You should have received an email today."

Also bought directly from the box office and no email. I don’t see how they would have my email address since I didn’t provide it at time of purchase. I have tried calling, tweeting and emailing and I have finally filed a disputed with credit card. I would be happy to reschedule if anyone would contact me.

[BwayinVan]

Posted: 5/20/20 at 1:34pm

Ticketmaster sucks. I'm still waiting for my MR refund which I requested on April 8. It's a big chunk of change. I called ticketmaster last week and they said that Monday is the 30 day mark from my request so I should get it sometime after that but they couldn't give me any sort of definite answer as to when to expect it.

[djoko84]

Posted: 5/20/20 at 6:02pm

BwayinVan said: "Ticketmaster sucks. I'm still waiting for my MR refund which I requested on April 8. It's a big chunk of change. I called ticketmaster last week and they said that Monday is the 30 day mark from my request so I should get it sometime after that but they couldn't give me any sort of definite answer as to when to expect it."

What date were the tickets for?

[BwayinVan]

Posted: 5/21/20 at 7:04pm

djoko84 said: "BwayinVan said: "Ticketmaster sucks. I'm still waiting for my MR refund which I requested on April 8. It's a big chunk of change. I called ticketmaster last week and they said that Monday is the 30 day mark from my request so I should get it sometime after that but they couldn't give me any sort of definite answer as to when to expect it."

What date were the tickets for?"

April 30

[BwayinVan]

Posted: 5/21/20 at 7:04pm

djoko84 said: "BwayinVan said: "Ticketmaster sucks. I'm still waiting for my MR refund which I requested on April 8. It's a big chunk of change. I called ticketmaster last week and they said that Monday is the 30 day mark from my request so I should get it sometime after that but they couldn't give me any sort of definite answer as to when to expect it."

What date were the tickets for?"

April 30

[goovermon]

Posted: 5/22/20 at 1:06am

My MJ tickets have a Canceled banner and "Your Order Has Been Updated" but no refund as of yet. 

[BwayinVan]

Posted: 5/23/20 at 10:44am

Finally got my ticketmaster refund for MR and for once the exchange rate worked in my favour!

[Anastasia_Beaverhausen]

Posted: 5/23/20 at 11:01am

Finally got my MR this morning as well! Just waiting on Tina now, which I bought at the box office.

[JayElle]

Posted: 5/23/20 at 11:19pm

GGoovermom My MJ tickets have a Canceled banner and "Your Order Has Been Updated" but no refund as of yet. 

email them with order number & yr contact data: name, address, 

I did and got MJ refund in a week.....here's address

[e-mail]