Tickets Refunds — Page 11

FabalaYero85 said: "Bumping this up.

Bought my 6/5 ticket to Six at Brooks BO back in Feb.

Haven’t gotten any refund. Extremely wary about mailing back a ticket with my credit card information.

Has anyone had to mail their tickets back?"

 

I don't think it's necessary. All tickets I bought directly at the box offices were refunded to me automatically a few days before the postponed performances. However, these shows sell tickets through Telecharge which has been excellent with refunds and exchanges, not Ticketmaster. 

 

Artsylady10 said: "Has anyone had success with refunds from The Hudson for Plaza Suite? Haven’t been contacted, no refund yet for tickets I bought directly from the box office, no customer service, MUCH frustration! Thank you!"

There are several posts in this thread about this. My show date has passed and I have not been contacted. I've also tried calling and emailing the theater. The phone line has a message and then immediately cuts you off and the email bounces back. I tried to do an online complaint with the Attorney General Leticia James but the form wasn't really meant for this type of situation. So I may try calling them instead.

So the newest suspension extension was announced Tuesday and today I received my two end of June TeleCharge refunds into my account. I'm STILL waiting, over 35 days and counting, for my Harry Potter refund from TicketMaster from the first extension. Ridiculous!!!!!!!!!!

This whole reassigning the tix to a new random date and then saying if I haven't confirmed after 30 days THEN they'll refund the money reeks of fraud and I'm getting impatient. ACCIO REFUND!!!

Updated On: 5/15/20 at 12:16 AM

djoko84 said: "I have a question: I bought tickets for The Music Man at the box office for a date in November. If they announce another Broadway postponement, will I automatically get refunded from the box office soon after? I've only heard about Ticketmaster refunds, but not what happens when you bought tickets from the box office."

Telecharge Info Page --

https://www.telecharge.com/siteinfo.aspx?siteinfotype=helpfaq

 

I would imagine so. Telecharge also always maintains that they are simply the ticket sellers for the producers. I find them fairly easy and fair to deal with in the past.

Jo

I would imagine so. Telecharge also always maintains that they are simply the ticket sellers for the producers. I find them fairly easy and fair to deal with in the past.

Jo

MCW1227 said: "RWPrincess said: "Artsylady10 said: "Has anyone had success with refunds from The Hudson for Plaza Suite? Haven’t been contacted, no refund yet for tickets I bought directly from the box office, no customer service, MUCH frustration! Thank you!"

There are several posts in this thread about this. My show date has passed and I have not been contacted. I've also tried calling and emailing the theater. The phone linehas a message and then immediately cuts you off and the email bounces back. I tried to do an online complaint with the Attorney General Leticia James but the form wasn't really meant for this type of situation. So I may try calling them instead."

Please see my post in the Plaza Suite postponed until 2021 thread. You should have received an email today."

Also bought directly from the box office and no email. I don’t see how they would have my email address since I didn’t provide it at time of purchase. I have tried calling, tweeting and emailing and I have finally filed a disputed with credit card. I would be happy to reschedule if anyone would contact me.

BwayinVan said: "Ticketmaster sucks. I'm still waiting for my MR refund which I requested on April 8. It's a big chunk of change. I called ticketmaster last week and they said that Monday is the 30 day mark from my request so I should get it sometime after that but they couldn't give me any sort of definite answer as to when to expect it."

What date were the tickets for?

djoko84 said: "BwayinVan said: "Ticketmaster sucks. I'm still waiting for my MR refund which I requested on April 8. It's a big chunk of change. I called ticketmaster last week and they said that Monday is the 30 day mark from my request so I should get it sometime after that but they couldn't give me any sort of definite answer as to when to expect it."

What date were the tickets for?"

April 30

GGoovermom My MJ tickets have a Canceled banner and "Your Order Has Been Updated" but no refund as of yet. 

email them with order number & yr contact data: name, address, 

I did and got MJ refund in a week.....here's address

customer_support@ticketmaster.com