When Will You Go Back? — Page 5

yes just came here to say April 29 announcement coming https://twitter.com/KlasfeldReports/status/1247197434826104833?s=20

April 29th?? LOL

Isn't this up to De Blasio? (And if so, he is waiting as long as possible.) And the system has already presumably learned how to issue massive refunds when the first month's closure was announced. And yes - in the life and death scheme of things, this shouldn't matter. But money is tight for all of us, especially if we paid for these tickets months ago.

I have a Lehman ticket for 4/15, too. Are they going to wait until the performance date for the refund?

keen on kean said: "I have a Lehman ticket for 4/15, too. Are they going to wait until the performance date for the refund?"

No, they're going to wait until the League formally announces cancellations so the canceled performances can be entered into the system and processed for refund.

keen on kean said: "Isn't this up to De Blasio? (And if so, he is waiting as long as possible.) "

No. The governor supersedes the mayor. That is true in every state.

JennH said: "Fosse76 said: "Some of you people really are ridiculous. First of all, at this point, the League doesn't need to announce anything. The order from the governor just extended the stay-at-home order until the end of the month. Obviously Broadway shows will not resume performances before then.

As has been stated there are literally hundreds of thousands of tickets that need to be refunded, so it's going to take time. It's much easier to refund after the performance date has officially passed based on the limited ability to process these. And while yes, it would normally not be the consumer's problem, this is not your typical business-as-usual period of time, so it's everyone's problem and people need to be patient."

You're correct in essentials, but theissue is ticketing agents won't issue those refunds until the League announces it themselves. So yes for refund purposes, they DO need to announce this officially even thoughwe all know what's gonna happen."

No, they don't. If the performance date passes and no performance was held, you are entitled to a refund under the law, regardless as to whether or not it was "officially" cancelled.

veronicamae said: "markypoo said: "veronicamae said: "It takes manpower and technical bandwidthto issue the millions of refunds that have to take place, all with reduced staff and over-taxed networks.

There's more that goes into a cancellation than wanting to hoardmoney or flipping a switch. Telecharge's systemwould collapse if they had to issue 3 months' worth of refunds at once. Yes, it is frustrating when you need the money you'd already spent, but there are A LOT of logistics that have to be figured out before you get your $back."

A sad story indeed, but hardly the ticket holder's problem."

I see you missed my point: if they tried to cancel more than the system can handle everyone would be even worse off.

It has to be systematic for a reason, a reason that cannot be fixed in the middle of this.

They'll cancel and refund systematically and in due time."

Due time?

This IS due time.

Rents are due, ComEd is due, phone is due...

Fosse76 said: "JennH said: "Fosse76 said: "Some of you people really are ridiculous. First of all, at this point, the League doesn't need to announce anything. The order from the governor just extended the stay-at-home order until the end of the month. Obviously Broadway shows will not resume performances before then.

As has been stated there are literally hundreds of thousands of tickets that need to be refunded, so it's going to take time. It's much easier to refund after the performance date has officially passed based on the limited ability to process these. And while yes, it would normally not be the consumer's problem, this is not your typical business-as-usual period of time, so it's everyone's problem and people need to be patient."

You're correct in essentials, but theissue is ticketing agents won't issue those refunds until the League announces it themselves. So yes for refund purposes, they DO need to announce this officially even thoughwe all know what's gonna happen."

No, they don't. If the performance date passes and no performance was held, you are entitled to a refund under the law, regardless as to whether or not it was "officially" cancelled."

Fair enough, but I think everyone was more referring to getting a refund before a ticketed date passes. They still are going to hold off on refunds until an announcement is made or the date passes. While your technically right that our bills aren't their concern, people still need it, and making them wait until a date passes is kinda ridiculous at this point.

Sutton Ross said: "Don't bother Cuomo, he couldn't care less about you being refunded. It's called being patient, that's it. That is the only thing you can do."

Amazing how you know my queries. I intend to dispute the charges if we have no answers by week's end. The Broadway League and other theater heads OWE everyone an explanation. This isn't AMC movies where you buy a ticket the day of performance.

Folks locally, nationwide, and internationally spend billions on airlines, hotels, and tickets in advance to see shows. Jobs, patrons, industries are all affected, just as LA is affected by Hollywood, and Florida by Orlando's tourism. Everyone loses.

Corporate CEOs and government officials have significant staff monitoring their social media as do producers.

Considering the economic impact this industry has on NY's economy, it is a reasonable and newsworthy query. I'm amazed that the news sections of Playbill nor Broadway World haven't posted stories on theater opening dates and existing ticket purchases. Hell, Playbill had an article about the West End remaining closed until June.

Why is everyone being kept in the dark re: Broadway other than Chat postings in BWW that may or may not be reliable?

JayElle said: "Sutton Ross said: "Don't bother Cuomo, he couldn't care less about you being refunded. It's called being patient, that's it. That is the only thing you can do."

Amazing how you know my queries. I intend to dispute the charges if we have no answers by week's end. The Broadway League and other theater heads OWE everyone an explanation. This isn't AMC movies where you buy a ticket the day of performance.

Folks locally, nationwide, and internationally spend billions on airlines, hotels, and tickets in advance to see shows. Jobs, patrons, industries are all affected, just as LA is affected by Hollywood, and Florida by Orlando's tourism.Everyone loses.

Corporate CEOs and government officials have significant staff monitoring their social media as do producers.

Considering the economic impact this industry has on NY's economy, it is a reasonable and newsworthy query. I'm amazed that the news sections ofPlaybill nor Broadway World haven't posted stories on theater opening dates and existing ticket purchases. Hell, Playbillhad an article about the West End remaining closed until June.

Why is everyone being kept in the dark re: Broadway other than Chat postings in BWW that may or may not be reliable?"

Calm down, Chachi. Nobody OWES you anything, except an eventual refund as soon as the vendor is able to process it. This sense of entitlement by many on this board is mind boggling.

saxpower said: "its more than just the refunds. Right now, there are a great number of people with non-refundable tickets for shows which, right now, are scheduled to go on next week. Yes, I know the "pause" has been extended, but right now, the shows are still scheduled. Ticket holders need to decide what to do- to attend the performance or try and re-sell- and time is running short for the latter.

Plus, as I have said before, not all theatre goers are in NYC. Folks scheduled to see shows in NYC may have train/plane tickets and hotel reservations. If the shows are cancelled, they should not be running around at the last second trying to get through phone lines to cancel the tickets/reservations. Potentially, as we get too close to planned dates, deadlines for obtaining refunds may pass.

Taking it "day by day" becomes problematic as well. People should have to decide between traveling to NYC only to learn performances are still cancelled or staying home only to learn too late that performances are starting that day/night.

To the actors and other theatre professionals on here, please don't read the above to ignore your situation, for which I have great sympathy. However, given the nature of "Broadway," a little bit of predictably is needed from the audience standpoint"



Nobody will be traveling to NYC the next 2-3 months to see shows -BWAY will not be open...Can't we just understand that!? BWAY is just not going to reopen the doors when cases start to go down.SOCIAL DISTANCING will be a major factor as nobody is going to be filling these theaters to capacity for long a time... We all need to take all of this day-by -day as we have no control -today...each day care for your well being- health and hang in there! This is not only a health crisis but a financial crisis and it will take months-years to get back to some sort of normalcy. We are on all on pause ...we are not hitting the play button but the reset button once this peaks in the USA not just NYC! I did hear from my agent friend that the League is discussing on ( ZOOM- I guess) this week on the future of BWAY.

Jordan Catalano said: "Spoke with a producer this morning who said they’re hoping for a September reopening."



Yea, that's what my agent friend said (-after Labor Day) who has tons of actors in BWAY shows...Let's Hope Jordan!