ThankstoPhantom, the usher behavior you mentioned is UNCALLED FOR. I hope you called customer service at the theatre and complained - there is no excuse for rude USHERS.
As an usher, even some of the stories on here shocked me. Especially the one about the woman rubbing her feet on the conductor's back? I would've filed a complaint for sexual harrassment. That's beyond ridiculous.
Some of my favorite patron moments:
A man is smoking in the house before the show. I inform him that there is no smoking at the Auditorium, so he hands me the LIT cigarette, with a pissed-off face.
A woman asked me to keep an eye on her son while she used the restroom before the show - actually a reasonable request. However, she never came back to claim him. After half an hour, I had other duties and I had to call in a manager to watch him... I never did find out what happened there.
I ushered an 8-block of Les Mis shows (8 shows in 5 days - I was REALLY sick of hearing "Look Down" by the end of that!), and Equity requires that Les Mis have a 13-minute hold for latecomers. I say, good for them. But you wouldn't believe the complaints I heard and the names I was called while people were waiting to be seated.
In the manager's office at my venue, there's a black book where we keep customer horror stories. Each time an usher or manager or a ticket-scanner gets a patron from hell, they write down the incident, and at the end-of-season banquet, we read them aloud and vote on who had the worst patron that year, with the person who had to put up with said patron receiving some sort of prize - usually merchandise from the shows that were there during the season. People think that they can behave badly and nobody will notice... guess what? People remember it!
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Updated On: 10/23/05 at 03:53 PM