Got Screwed Out Of My Hamilton Lottery Win

Well, you had until 2 to claim. You didn’t and those tickets are claimed by someone else now. 
 

edit: Next time pay attention to the app when they pick names. I would never go by waiting for an email.

Updated On: 10/1/21 at 07:43 PM

Sutton Ross said: "Read directions next time. That's what you can do."

How can I read directions if I did not get the directions until after the deadline 

Agreed. It's recommended you read the fine print in advance. Better luck next time!

JBroadway said: "The OP should’ve been checking the app, but the lottery system definitely shouldn’t be sending notification emails 4 hours after the deadline to accept. That’s a problem. Otherwise, it totally defeats the purpose of the emails. Probably worth notifying the powers that be, so they can at least fix the problem, even if there’s nothing they can do to help your personal situation."

The production bears absolutely no responsibility as to if/when email is received. For all anyone knows, the email was sent right after the lottery was completed and it got stuck somewhere. That’s certainly happened to me, and not infrequently.

I don't think you have much recourse, but I agree that being notified at 6:04 p.m. for something that had a 2 p.m. deadline is a pretty clear-cut case of getting screwed. Yes, you technically could have mitigated it by checking the app, but the fine print doesn't say "We will notify you via email, but email delivery times are inherently unreliable, so you should probably just check the app exactly at 12 p.m." It just says you will be notified via email.

No idea why people are attacking you instead of just being sympathetic. Winning the lotto but getting the email too late to claim it definitely sucks.

ItsMeRaul said: "The production bears absolutely no responsibility as to if/when email is received."

You have absolutely no idea why the email showed up late, so you can't really claim to know who or what is responsible. For all we know, the production's email server could have bugged out and sent the email late.

When no one answered my questions on here about their lottery, I emailed them.  They were very quick to respond and very helpful.  Reach out to them, maybe there was an error.  It never hurts to ask....you never know.  For the record, I believe the OP. Their results page is not working, for me, on the Hamilton lottery and hasn't worked  in the two weeks I've tried.  It doesn't tell me if I won or lost.  It does nothing when I click on it. Could also be something really wrong with their notifications.  Don't understand the attacking.  Well, actually I do.

You weren't "screwed" out of anything. When you didn't get an email, you should have checked your status online - that's what the feature is there for.

bwayphreak234 said: "You weren't "screwed" out of anything. When you didn't get an email, you should have checked your status online - that's what the feature is there for."

Their results page is not working.  I informed of that well over a week ago.  As of last Thursday, it still was not working. In addition,  no emails.

broadwayfan128 said: "I emailed the broadway direct people who told me to email someone else.

Let’s see what happens"

Is the lottery Lucky Seats?  Why aren't you emailing them?

ArtMan said: "broadwayfan128 said: "I emailed the broadway direct people who told me to email someone else.

Let’s see what happens"

Is the lottery Lucky Seats? Why aren't you emailing them?"


 

they told me the Hamilton app sends the emails so email them