"The phones at Ticketmaster were, I'm told, ringing off the hook because a lot of viewers who bought tickets to "Grease" weren't happy with the actors chosen to play Danny and Sandy: Max Crumm (change the name, kid) and Laura Osnes.
"There was a bit of a frenzy because a lot of people wanted Austin and Ashley to win," says a source. "They wanted their money back."
...
The "Grease" team is also acutely aware that the Broadway community despised "You're the One That I Want." The only insider I know who was able to stomach every episode was writer and performer Seth Rudetsky. And that, I hope, is only because Playbill.com paid him to write a column about it every week.
The rest of Broadway was put off by the cheesy production values, poorly staged musical numbers and cookie-cutter nobodies who auditioned to play Danny and Sandy.
Crumm (that name again!) and Osnes are notable only because they were the least attractive of the lot.
...
Jacobs, insiders say, came off as a pompous oaf.
"He wrote one show ['Grease'] and carried on like he was Jule Styne," says one producer.
http://www.nypost.com/seven/04042007/entertainment/theater/grease__desist_theater_michael_riedel.htm