Times Square Partial Power Outage — Page 3

jkstheatrescene said: "Devastated? Really?

Disappointed, definitely. But devastated? If missing a Broadway show (even including any and all transportation, meals and lodging costs) is "devastating" how would you possibly cope with a real crisis? You know, losing your home, losing a family member to a cruel disease, or maybe a crime...

Honestly, the level of hyperbole here is ridiculous. There is no show EVER that is worth that level of anguish."

I'm leaving New York tomorrow after a trip that we started planning a year ago with the main purpose of seeing Harry Potter. A few other shows got added along the way, including Hadestown and The Prom. Maybe devastated was too strong a word, but If I had tickets tonight to Part Two or either of those shows that I have been looking forward to seeing forever and they got cancelled then I would have been extremely disappointed. This trip was very expensive and I don't know when I'll be able to come back. I should have known I would get a response like that on here.

Updated On: 7/13/19 at 11:24 PM

I'm sorry. Really. You would have every right to be extremely disappointed.

bear88 said: "Chowd95 said:I'm leaving New York tomorrow after a trip that we started planning a year ago with the main purpose of seeing Harry Potter. A few other shows got added along the way, including Hadestown and The Prom. Maybe devastated was too strong a word, but If I had tickets tonight to Part Two or either of those shows that I have been looking forward to seeing forever and they got cancelled then I would have been extremely disappointed. This trip was very expensive and I don't know when I'll be able to come back. I should have known I would get a response like that on here.

Were you seeing a show tonight that was cancelled or did you have other plans? I hope you got to see everything you were most interested in seeing.

Luckily my last show was a matinee today. Had a great time and am sad to be leaving tomorrow.

Updated On: 7/13/19 at 11:49 PM

Hey all! I did Hadestown rush today and got a standing room ticket for the night show of 8/13. Then the power outage happened. I feel like I definitely will get a refund but I'm wondering if I can exchange for another performance...my gut tells me they will not let me due to the nature of rush but I don't see how that might be fair...but then again life isn't..

I know this is a hard question but if anyone could give some insight on if this has happened in the past..Thanks

Bobmortton said: "Hey all! I did Hadestown rush today and got a standing room ticket for the night show of 8/13. Then the power outage happened. I feel like I definitely will get a refund but I'm wondering if I can exchange for another performance...my gut tells me they will not let me due to the nature of rush but I don't see how that might be fair...but then again life isn't..

I know this is a hard question but if anyone could give some insight on if this has happened in the past..Thanks"

I highly doubt they'd allow an exchange - you'll definitely get a refund. A few years ago during the big blizzard that ended up canceling all the shows, I had gotten a rush ticket for School of Rock earlier that day - just got a refund. It was a bummer as the seat was in the front row, but it is what it is and I caught it on a subsequent trip.

Can you stop by the theater when it is open before you leave? They would give you one I think.

Toll357 said: "Can you stop by the theater when it is open before you leave? They would give you one I think."

I could try that. Thanks!

The last time I recall a power outage in Times Square that cancelled Broadway performances was during the northeast blackout of August 2003 so this happens rarely.

I'm not familiar with backup generators but would it have made sense for Broadway theaters to invest in one? Can a backup generator last for 3-4 hours during a performance? I know this is all in hindsight but just some thoughts this morning.

The cost to buy or rent indefinitely a generator large enough to power an entire theater dwarfs the financial damages involved with cancelling a performance. And since this type of thing is extraordinarily rare, it wouldn’t make any sense at all for a theater or production to acquire such generator.

Updated On: 7/14/19 at 08:24 AM

Some - certainly not all, but some - of the lights on stage during Burn This went out for a minute or two. Otherwise, the show was normal, and even when that happened, the scene just kept going.

Updated On: 7/14/19 at 11:32 AM

Wick3 said: "The last time I recall a power outage in Times Square that cancelled Broadway performances was during the northeast blackout of August 2003 so this happens rarely.

I'm not familiar with backup generators but would it have made sense for Broadway theaters to invest in one? Can a backup generator last for 3-4 hours during a performance? I know this is all in hindsight but just some thoughts this morning."

Many theaters do have back up generators in case they have a power problem. That said, when there is a city wide blackout, it’s not just “can the show go on?” It’s “ can we get these people home safely if public transportation is not working”? You just want to get as many people out of the area as quickly as possible. The power came on pretty quickly last night by blackout standards but that’s not necessarily the norm. Safety over everything else.

schubox said: "So I got the exchange email for Oklahoma from Telecharge, but problem is, the prices have gone up since I bought these. Any chance if I call Telecharge they can get me the same price or am I screwed?"

I would deal with the theatre box office first, in dealing with your exchange, especially since you had premium seats. They might be more understanding. If that flutters out, then deal with Telecharge, (unless you are specifically being told you HAVE to go through them).