Thought I'd share this email I received from StubHub today. (I sold two orchestra tickets for a June show recently.)
StubHub Seller,
Hamilton is the biggest selling event on StubHub this year! Because this is a high profile event and many people are traveling to attend the show, please take extra care with your orders to ensure your buyers will have no trouble getting into the events. The issues we have seen so far include:
- Tickets invalidated by primary (over the limit or original purchase was fraudulent)
- Wrong tickets uploaded (pay close attention to the date and time as there are days with multiple shows)
- Duplicate sales on non-StubHub sites
Please be aware the primary ticketing source announced that they are actively looking for buyers who purchased over the ticket limit and may be revoking those tickets. If you purchased multiple sets of tickets, please check your account status and tickets to make sure they’re still valid. If you’re not the original purchaser, be sure you’re only buying from reputable sources and check back with them to ensure that the tickets you purchased are still valid.
If you have any concerns about the validity of your tickets, please remove your unsold listings or contact us immediately about your sales. We’re here to help.
We appreciate your partnership in this effort. Thanks for using StubHub!
Sincerely,
StubHub Customer Service
customerservice@stubhub.com
www.StubHub.com