bare The Complete Studio Recording — Page 14

k forget everything i said, teach me to read the whole thread first, haha.

Updated On: 11/1/07 at 09:56 PM

I wrote an email to the new customer service account (which you can find on the album's site) and they made it seem like no orders had been shipped yet, and that they would begin shipping them 7-10 business days from the order date.

I received this e-mail too:

"It's taking some time to get everything in order and processed. Mr. Album is basically a company of one, and overwhelmed and overjoyed at the number of orders lol. I really appreciate your patience.

Look out for the email when it has been shipped! You will be in the first batch!

Mr. Album"

I ordered my CD at 1:30 PDT on Tuesday.

Still have not received shipping confirmation.

Sent an e-mail today saying:

"Hello,

I received an e-mail a few days ago regarding my Bare CD/DVD combo from paypal saying that my payment has been confirmed.

The payment is now posted on my credit card as well.

I still have not received an e-mail saying that my order has been shipped.

I ordered my CD on October 30th at 1:30PM PDT and received confirmation from paypal

I sent an e-mail on Wednesday, and received one back stating that my order would be shipping soon.

I understand that the demand was high for this CD. But it was advertised that after purchasing, orders will be shipped same day of purchase.

3 days later, I have received no confirmation, it’s rather unacceptable.

I have concerns that my order will not be met properly.

Please e-mail me back so you can give me further information regarding this order."

While I think that the place is legit, because they wouldn't go through the big production of a website, marketing videos etc, I'm more upset at the false advertising that was listed on the site.

You shouldn't promise things you can't deliver right?

"YOU PAY NOW" still bugs me.

Maybe Mr. Album is a 2 year old little girl?

They just had to be all independent and crap about this album. Why couldn't Sh-K-Boom have done this album. They've done stuff like this before (Bright Lights, Big City, The Bubbly Black Girl). I don't even care about the stupid documentary. All I want is to finally have the complete score of Bare on my iPod.

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I don't know if this has been posted (I honestly don't feel like reading the thread to find out), but I got this email 2 days ago regarding the CD:


Hi there. We received your order (ID # XXXx) at 8:15PM PDT - you made it into the first batch by about 400 CDs and 90 minutes! Your order has been received - it has not been processed or shipped. Like the Purchase Page on barethealbum.com said, you will receive your order within 7-10 business days.


You WILL receive an email when your order has shipped.


Hope this clears things up! And thank you for your order.

Daniel - bare Customer Service
barecustserv@gmail.com


This was a response to an email I sent them politely asking what was up with my CD! I don't know if anyone else got this particular email .. but I still haven't received a shipping notification yet.

Updated On: 11/3/07 at 05:38 PM

Did anyone hear the clips on their myspace page. There is something missing in them, I hope I get it soon, cause I am starting to like the recording with Michael Arden much better after hearing the new version of POAG.

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very true. The arrangements for POAG were a little off. I did not hear much drums or percussion like the original in which I was very found of. At times, maybe I thought it was going to build up to that point and it just never did. I also hope that it was just the myspace thing and nothing else and that it sounds way better on the disc itself.


OH and in terms of the confirmation, I am sad to report that it was for another item in which I purchased, not for Bare. So I am basically in the same boat as everyone else...still waiting...

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Updated On: 11/3/07 at 06:44 PM

The BARE site FAQ has been updated concerning shipping, as follows. (I just got around to checking the site today and have no idea when that announcement was made, so sorry if this is old news to some of you.):

From the FAQ:

"Q: I've placed my order. I have not received a shipping confirmation yet. What gives?

A: This means your order has not shipped yet. As stated on the Purchase page, if you made your order in the first pressing, YOUR ORDER WILL SHIP in 7-10 BUSINESS DAYS AND YOU WILL RECEIVE AN EMAIL CONFIRMING THAT YOUR ORDER HAS SHIPPED"

The site has also stopped taking web orders:

"In order to process and ship the present amount of orders more efficiently, sale of the bare album online has been temporarily put of hold.

THIS DOES NOT AFFECT PURCHASES ALREADY MADE. YOU WILL RECEIVE EMAIL NOTIFICATION WHEN YOUR ORDER SHIPS.

An announcement will be made when orders are again being accepted.

ONCE AGAIN, THIS DOES NOT AFFECT PURCHASES ALREADY MADE!

Thank you!!!"

I would assume, of course, that the 7-10 days to ship applies only to the first batch of orders taken. If they manage to stick to this schedule, then they should be shipping and sending out email notifications by the end of this week. Let's hope!

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Updated On: 11/5/07 at 04:31 PM

I hear that.

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This is the best part of the FAQ:

"Q: October 30th... really?

A: Yes. Look at this way – we (meaning the producers and writers) all have other gigs immediately following that date. It has to ship that day; it’s the date we all collectively agreed to work backward from. "


Whoever said this basically set themselves up for failure. They have been promising for over a month to send out the CD on the SAME day it was ordered. I understand it's just one or two people mailing these out, but seriously, if they wanted to see how many people were going to order CDs they could have put up a poll or taken pre-orders. I don't buy that "we had no idea this many people would order." There is a reason most places take pre-orders.

Like I said, I feel bad that it's only a few people doing the work, but they could have prepared A LOT better than this.. Organization is key.

I told myself that I would be patient but this is starting to get a little ridiculous. A week later and not ONE person has received a confirmation that their order has shipped? You'd think at least one of us would have seen it shipped....

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Its a little strange. I come here every day hoping to see at least a few "I got my shipping email" posts, but nothing. I'm thinking allowing for pre-orders might have solved some of their problems, but at this point we have to just hope and wait.