bare The Complete Studio Recording — Page 21

I got nothing at all either. I order mine at 12:03pm pst time too. Oh well....maybe it will come by Christmas!

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I've yet to receive confirmation either for my CD, yet I will refrain from the sending of a(n) nasty email. I truly respect what they are doing and I'll be patient.

Yeah, at this point it's not about being patient. The point is, I was being patient and did not send an email because I knew only one or two people were mailing out the CDs. I did not want to seem pushy and thought by me not hounding them with e-mails, I would just receive my CD when the first batch was sent out.

I don't think people are complaining about having to be patient. I think those of us who were patient and did not send an email are being 'punished'. It's clear 'Daniel' is sending the CD out to those who e-mail him, which I guess is to basically shut them up. This isn't how you do things. Daniel should have sent the CDs out in order.

This is a case of someone not knowing a thing about customer serivice and being the only 'rep' available. I am sorry, but this has just been a horrible experience. If Daniel or Damon needed help, they could have asked people who live in the L.A. area to help out. They should have also just sold the EXACT number of CDs they had. No more, no less until more became available.

I finally sent an email today, but I shouldn't have to do that.

Updated On: 11/14/07 at 08:33 PM

I'm jealous, CatsNY.

Help me get mine somehow, Hahaha!

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Class-Action Lawsuit.


Only kidding, mostly, but seriously this is just getting rediculous. Someone needs to send a link of this thread to the powers that be at this "mom and pop" corp.

Looking at this whole situation, they basically set themselves up to fail. For starters they severely underestimated sales and by adding the promise of same day shipping it only gets worse. Even if they got a few hundred initial orders, it's still a lot for two people to process in one day. Their second mistake was lack of communication. When they missed the boat on same day shipping they should have sent out an email immediately instead of basically waiting for the complaints to start coming in. And if they couldn't keep up with the number of emails they were getting in regards to the delaying of shipments, a simple autoreply email stating the facts would have smoothed things over a little. If this is such a labor of love project and they are truly aware of the dedication and passion of the bare fans, you would think they'd make a better attempt at some form of customer service. Even the smallest efforts are better than silence.

I sent a very nice e-mail today and still have gotten nothing at all.

I am really starting to get mad!

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haha Someone above mentioned a Class Action Lawsuit. I just read that someone is suing that Hannah Montana girl since this person wasn't able to get concert tickets and according to the official site for the show, those who sign up for the fan club will be offered a chance to get the tickets first. Bogus lawsuit.

I think what we have here is different and while I wouldn't sue. I can probably guarentee if 'Daniel' continues to do customer service like this, he will get a lot of angry customers.

That being said, I'd just like to ask how many of you plan to order the BARE instrumental-only recording that's supposed to come out before Christmas???
HAHAHAHAHA I'd rather jump off a high bridge than order from these folks again. :)

Well it appears I'm being punished. I was informed this morning that my order was canceled--guess my email was the rudest of them all...or something.

So who want's to burn it for me?! lol

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There was no reason. He basically said that he took the email as a complaint and that Damon said to DEFinitely refund all complaints. I'm confused...

B

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I just got the recording. I listened to it for the first time last night, which was also the first time I'd ever heard the whole show. I have (and love) the sampler CD, but I never got to see the show or hear it all the way through. I think the vocals are far superior on the sampler, but I really love the arrangements on the studio recording. Some of the plot points are a bit cliché, and yet I still found it to be very moving, which think speaks very highly for the material and the performances on the album. Given that I knew some of the music and the basic plotline going in, I was surprised at how much hearing the score in its entirety was able to affect me. I'm glad it was recorded.

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Updated On: 11/16/07 at 11:56 AM

No NY cast stuff? That is a bunch of bs, I'm sorry. The NY cast was vastly superior to the LA cast (I have both "recordings" so I am not just saying it to say it). Plus a lot of the lyric changes are what was in the LA version of bare.

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