The BWW Tech Support Thread
MemorableUserName
Broadway Legend Joined: 3/27/19
#250The BWW Tech Support Thread
Posted: 2/10/24 at 11:01am
Has the ability to edit posts disappeared for anyone else? I no longer see that Edit option at the bottom of any of my posts.
#251The BWW Tech Support Thread
Posted: 2/10/24 at 3:40pm
It's been nearly 5 months since the Android app ceased working.
CJRochester
Featured Actor Joined: 11/17/11
#252The BWW Tech Support Thread
Posted: 2/10/24 at 7:27pm
MemorableUserName said: "Has the ability to edit posts disappeared for anyone else? I no longer see that Edit option at the bottom of any of my posts."
I am able to edit my posts (using Chrome on a Windows laptop, if that helps).
MemorableUserName
Broadway Legend Joined: 3/27/19
#253The BWW Tech Support Thread
Posted: 2/10/24 at 8:14pm
CJRochester said: "MemorableUserName said: "Has the ability to edit posts disappeared for anyone else? I no longer see that Edit option at the bottom of any of my posts."
I am able to edit my posts (using Chrome on a Windows laptop, if that helps)."
Thank you! It looks like it's back for me too. I swear it wasn't there all day and was afraid I'd broken something.
If a moderator fixed it for me, I appreciate it! Thank you!
#254The BWW Tech Support Thread
Posted: 3/19/24 at 9:02pm
In the 2024-25 touring thread, no posts after #146 are showing up unless you hit the "reply" button.
#255The BWW Tech Support Thread
Posted: 3/20/24 at 10:11am
Bumping this up for the tour thread, but also the Android app still isn't working.
#256The BWW Tech Support Thread
Posted: 4/24/24 at 8:09pm
My goodness, can we do without the GATSBY border!! The ads on here are already overwhelming, but now this border shrinks the threads more.
#257The BWW Tech Support Thread
Posted: 4/24/24 at 8:12pm
Yes, it's a mess, and when I click to X out of a popup ad, it takes me to the website.
Worst of all, I use an ad-blocker!
#258The BWW Tech Support Thread
Posted: 4/24/24 at 8:22pm
The Gatsby Advert has squished the message board, its awful on your phone.
CJRochester
Featured Actor Joined: 11/17/11
#259The BWW Tech Support Thread
Posted: 4/24/24 at 9:45pm
Looks like things are back to normal now, thankfully.
mar6411
Broadway Star Joined: 9/19/09
#260The BWW Tech Support Thread
Posted: 4/25/24 at 12:34am
CJRochester said: "Looks like things are back to normal now, thankfully."
Not for me they’re not. Ugh - what a mess.
#261The BWW Tech Support Thread
Posted: 5/1/24 at 10:30am
PLEASE, PLEASE, PLEASE can someone tell me how to delete this account.
#262The BWW Tech Support Thread
Posted: 5/1/24 at 10:31am
LuckyDipster said: "PLEASE, PLEASE, PLEASE can someone tell me how to delete this account."
Simple. Just stop using it.
#263The BWW Tech Support Thread
Posted: 5/1/24 at 10:35am
I have always deleted my accounts when I have decided to leave an app or website. There must be a way to do that here.
#264The BWW Tech Support Thread
Posted: 6/2/24 at 11:54am
Has anybody else been getting a ton of gateway time-out errors in the last few days? It’s been making the board barely useable for me.
#265The BWW Tech Support Thread
Posted: 6/2/24 at 11:57am
Yes!
#266The BWW Tech Support Thread
Posted: 6/2/24 at 2:19pm
We're aware of this one that should (hopefully) now been fixed. We're in the process of rolling out a search upgrade (board and regular site) that's been a little cranky so far as we fiddle with the cloud configuration. Appreciate those who wrote!
#267The BWW Tech Support Thread
Posted: 6/2/24 at 3:18pm
I started getting the gateway errors late last night, but they seem to be resolved this afternoon. One request, though. Is it possible to see the date when a thread was started after the name of the person who started it in the series of threads? It might make it easier to identify older threads that often get resurrected.
#268The BWW Tech Support Thread
Posted: 8/30/24 at 6:53am
Seriously? Now ads in the middle of our Private messages? I almost missed the end of a message because of an ad.
#269The BWW Tech Support Thread
Posted: 8/30/24 at 7:03am
The ads on here are increasing, making it harder to navigate. Using the mobile version is beyond annoying with all of the pop-up ads and videos.
#270The BWW Tech Support Thread
Posted: 8/30/24 at 2:52pm
And still no working Andrioid app. It's been a year, or nearly so. If you aren't going to actually get it fixed, could you at least TELL us??
#271The BWW Tech Support Thread
Posted: 8/30/24 at 3:02pm
The PM having ads issue should be fixed, and happy to report that a new (native) Android app is in the works.
#272The BWW Tech Support Thread
Posted: 10/9/24 at 4:09pm
I'm sure I'm missing something obvious here, but the site doesn't seem to be letting me set a profile picture or icon. When I go to settings and then chat profile, I get page that says, "we're sorry, an error occurred".
Moderator
Leading Actor Joined: 1/23/06
#273The BWW Tech Support Thread
Posted: 10/9/24 at 4:24pm
Flagged to our tech team who says the image issue should be fixed.
Thanks!
#274The BWW Tech Support Thread
Posted: 10/9/24 at 6:23pm
Thank you! I was able to upload an image and set it as my icon, but it still seems to not be showing up. Is there another step I need to take?
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