The BWW Tech Support Thread
The BWW Tech Support Thread#200
Posted: 10/19/23 at 8:33amMelissa25 said: "I too have turned topics on and off but they are still showing up."
When I click the "Topic List is Off, Turn it On" link, it has no effect (i.e., it does not toggle to "Topic List is On, Turn it Off"). Despite the fact that the setting indicates the topic list is "Off", it's on and can't be turned off.
"Michael Riedel...The Perez Hilton of the New York Theatre scene"
- Craig Hepworth, What's On Stage
The BWW Tech Support Thread#201
Posted: 10/19/23 at 8:34am
JasonC3 said: "Seemingly unable to edit posts this morning. When going to post an edited message, we get:
"We're sorry - An Error Occurred""
Same here.
"Michael Riedel...The Perez Hilton of the New York Theatre scene"
- Craig Hepworth, What's On Stage
The BWW Tech Support Thread#202
Posted: 10/19/23 at 9:55am
The edit issue, and settings issue should also now be fixed. We hope.
The BWW Tech Support Thread#203
Posted: 10/19/23 at 5:33pm
Where have the page numbers gone at the bottom of the boards?
The search function is not very functional, so this is the easiest way for me to sometimes find an older conversation. If it slips onto page 2 now, it's just gone, because there is no page 2 right now. Not just me, I assume...?
The BWW Tech Support Thread#204
Posted: 10/19/23 at 10:29pm
The "Next 50" button is back. Was it ever gone? Maybe I imagined it.
The BWW Tech Support Thread#205
Posted: 10/20/23 at 3:25pm
Could we get the italicization taking over the I Can Get It For You Wholesale thread starting at post 80 taken care of?
The BWW Tech Support Thread#206
Posted: 10/20/23 at 7:51pm
I’m having an issue today on iPad using Safari in landscape mode (which is primarily how I use my iPad). I can no longer click on the date in the “Last Post” column in the forums and jump to the last page of posts. It could be because the ads are starting to overlap with that column. When I turn it to portrait mode, it’s not a problem. I can click on the “Last Post” column dates and there are no ads to overlap.
Broadway Star Joined: 9/19/09
The BWW Tech Support Thread#207
Posted: 10/20/23 at 10:48pm
LexiGirl said: "I’m having an issue today on iPad using Safari in landscape mode (which is primarily how I use my iPad). I can no longer click on the date in the “Last Post” column in the forums and jump to the last page of posts. It could be because the ads are starting to overlap with that column. When I turn it to portrait mode, it’s not a problem. I can click on the “Last Post” column dates and there are no ads to overlap."
I’m having the same problem
The BWW Tech Support Thread#208
Posted: 10/20/23 at 10:53pm
Why can I not browse the message boards through the app on my iphone? When I select a message to view in the app I am sent to Safari outisde the app. I can still view news stories in the app - only message board posts take me out of the app. Can I fix this?
Broadway Star Joined: 7/18/11
The BWW Tech Support Thread#209
Posted: 10/20/23 at 11:15pm
I am using the iPad app, and whenever I click on a post, I get transferred to the desktop version of the site on Safari. Also getting lots of pop ups on the app ,and when I’m in the messsge board section, the various articles in the right area of the page are showing up on top of the right date/time column in the message boards. The whole thing is a mess.
The BWW Tech Support Thread#210
Posted: 10/21/23 at 9:17am
Lexigirl said: I’m having an issue today on iPad using Safari in landscape mode (which is primarily how I use my iPad). I can no longer click on the date in the “Last Post” column in the forums and jump to the last page of posts. It could be because the ads are starting to overlap with that column. When I turn it to portrait mode, it’s not a problem. I can click on the “Last Post” column dates and there are no ads to overlap.
I am having this issue as well.
Now the topics on/off button is working—Thank you!
Broadway Legend Joined: 12/29/08
The BWW Tech Support Thread#211
Posted: 10/21/23 at 11:46am
On the app, whenever you click anything on the message board at all whether it's a topic or a username to get to the last post, it opens it up on safari rather than within the BWW app. Very annoying.
The BWW Tech Support Thread#212
Posted: 10/21/23 at 9:52pm
How come when you click on last post ....... it does not take you to the last post but the top of the page then you have to scroll all the way down to read the last post.
This function has not worked for a long long time.
Why?
The BWW Tech Support Thread#213
Posted: 10/21/23 at 10:59pm
Will ever be able to get a straightforward function to share photos on here?
The BWW Tech Support Thread#214
Posted: 10/24/23 at 8:19am
This SWING STATE ad is popping up every single time I click to a new page - any way this can be fixed?
The BWW Tech Support Thread#215
Posted: 10/24/23 at 10:08am
bwayphreak234 said: "This SWING STATE ad is popping up every single time I click to a new page - any way this can be fixed?"
The pop up ads/videos have been out of control lately.
The BWW Tech Support Thread#216
Posted: 10/24/23 at 10:36am
Call_me_jorge said: "Will ever be able to get a straightforward function to share photos on here?"
I assume that's just because hosting photos would take a ton of cloud space, hence linking to third-party photo links.
The BWW Tech Support Thread#217
Posted: 10/24/23 at 11:23am
This morning's pop-up issue was a human error by our AdOps department that will hopefully not re-occur. Also, I liked the suggestion for jumping to the last post on the last page, which we've added and should start to take effect with the next post.
We don't currently have an image hosting solution for reasons of security and copyright more than costs, but will ponder that one.
The BWW Tech Support Thread#218
Posted: 10/24/23 at 11:33am
Rob said: "This morning's pop-up issue was a human error by our AdOps department that will hopefully not re-occur. Also, I liked the suggestion for jumping to the last post on the last page, which we've added and should start to take effect with the next post.
We don't currently have an image hosting solution for reasons of security and copyright more than costs, but will ponder that one."
Thanks, Rob!
The BWW Tech Support Thread#219
Posted: 10/29/23 at 11:50pm
FY- Still not functioning properly. 3rd time mentioning in months
How come when you click on last post ....... it does not take you to the last post but the top of the page then you have to scroll all the way down to read the last post. This function has not worked for a long long time. Why?
The BWW Tech Support Thread#220
Posted: 10/30/23 at 11:35am
This one is petty compared to others, but ----
Can we please get the emoji situation under control and remove any text-to-emoji shortcuts?? For example, when you have a quotation mark and parentheses next to each other, it turns into a smiley face.
"![]()
The BWW Tech Support Thread#221
Posted: 10/30/23 at 1:22pm
ErmengardeStopSniveling said: "This one is petty compared to others, but ----
Can we please get the emoji situation under control and remove any text-to-emoji shortcuts?? For example, when you have a quotation mark and parentheses next to each other, it turns into a smiley face.
"
"
This has been a maddening issue for as long as I can remember.
"Michael Riedel...The Perez Hilton of the New York Theatre scene"
- Craig Hepworth, What's On Stage
The BWW Tech Support Thread#222
Posted: 11/1/23 at 9:56pm
Page formattng is off on the BwayMessage Board as Ticket Central is overlapping last post right column been like this for over a week. Viewing on Apple iMac desktop
The BWW Tech Support Thread#223
Posted: 11/7/23 at 3:40pm
How long does it take for a Block to go through? I blocked someone and a day later the block did not go through. Still hasn't. In the past it was almost instant.
The BWW Tech Support Thread#224
Posted: 11/11/23 at 8:46am
Tried to watch the Harnick Memorial video this morning.
Ads. Every. 30 seconds. OMG. Just. Insufferable.
Videos










