The BWW Tech Support Thread
The BWW Tech Support Thread#250
Posted: 2/10/24 at 11:01am
Has the ability to edit posts disappeared for anyone else? I no longer see that Edit option at the bottom of any of my posts.
The BWW Tech Support Thread#251
Posted: 2/10/24 at 3:40pm
It's been nearly 5 months since the Android app ceased working.
Leading Actor Joined: 11/17/11
The BWW Tech Support Thread#252
Posted: 2/10/24 at 7:27pm
MemorableUserName said: "Has the ability to edit posts disappeared for anyone else? I no longer see that Edit option at the bottom of any of my posts."
I am able to edit my posts (using Chrome on a Windows laptop, if that helps).
The BWW Tech Support Thread#253
Posted: 2/10/24 at 8:14pm
CJRochester said: "MemorableUserName said: "Has the ability to edit posts disappeared for anyone else? I no longer see that Edit option at the bottom of any of my posts."
I am able to edit my posts (using Chrome on a Windows laptop, if that helps)."
Thank you! It looks like it's back for me too. I swear it wasn't there all day and was afraid I'd broken something.
If a moderator fixed it for me, I appreciate it! Thank you!
The BWW Tech Support Thread#254
Posted: 3/19/24 at 9:02pm
In the 2024-25 touring thread, no posts after #146 are showing up unless you hit the "reply" button.
The BWW Tech Support Thread#255
Posted: 3/20/24 at 10:11am
Bumping this up for the tour thread, but also the Android app still isn't working.
The BWW Tech Support Thread#256
Posted: 4/24/24 at 8:09pm
My goodness, can we do without the GATSBY border!! The ads on here are already overwhelming, but now this border shrinks the threads more.
The BWW Tech Support Thread#257
Posted: 4/24/24 at 8:12pm
Yes, it's a mess, and when I click to X out of a popup ad, it takes me to the website.
Worst of all, I use an ad-blocker!
The BWW Tech Support Thread#258
Posted: 4/24/24 at 8:22pm
The Gatsby Advert has squished the message board, its awful on your phone.
Leading Actor Joined: 11/17/11
The BWW Tech Support Thread#259
Posted: 4/24/24 at 9:45pm
Looks like things are back to normal now, thankfully.
Broadway Star Joined: 9/19/09
The BWW Tech Support Thread#260
Posted: 4/25/24 at 12:34am
CJRochester said: "Looks like things are back to normal now, thankfully."
Not for me they’re not. Ugh - what a mess.
The BWW Tech Support Thread#261
Posted: 5/1/24 at 10:30am
PLEASE, PLEASE, PLEASE can someone tell me how to delete this account.
The BWW Tech Support Thread#262
Posted: 5/1/24 at 10:31am
LuckyDipster said: "PLEASE, PLEASE, PLEASE can someone tell me how to delete this account."
Simple. Just stop using it.
The BWW Tech Support Thread#263
Posted: 5/1/24 at 10:35am
I have always deleted my accounts when I have decided to leave an app or website. There must be a way to do that here.
The BWW Tech Support Thread#264
Posted: 6/2/24 at 11:54am
Has anybody else been getting a ton of gateway time-out errors in the last few days? It’s been making the board barely useable for me.
The BWW Tech Support Thread#265
Posted: 6/2/24 at 11:57am
Yes!
The BWW Tech Support Thread#266
Posted: 6/2/24 at 2:19pm
We're aware of this one that should (hopefully) now been fixed. We're in the process of rolling out a search upgrade (board and regular site) that's been a little cranky so far as we fiddle with the cloud configuration. Appreciate those who wrote!
The BWW Tech Support Thread#267
Posted: 6/2/24 at 3:18pm
I started getting the gateway errors late last night, but they seem to be resolved this afternoon. One request, though. Is it possible to see the date when a thread was started after the name of the person who started it in the series of threads? It might make it easier to identify older threads that often get resurrected.
The BWW Tech Support Thread#268
Posted: 8/30/24 at 6:53am
Seriously? Now ads in the middle of our Private messages? I almost missed the end of a message because of an ad.
The BWW Tech Support Thread#269
Posted: 8/30/24 at 7:03am
The ads on here are increasing, making it harder to navigate. Using the mobile version is beyond annoying with all of the pop-up ads and videos.
The BWW Tech Support Thread#270
Posted: 8/30/24 at 2:52pm
And still no working Andrioid app. It's been a year, or nearly so. If you aren't going to actually get it fixed, could you at least TELL us??
The BWW Tech Support Thread#271
Posted: 8/30/24 at 3:02pm
The PM having ads issue should be fixed, and happy to report that a new (native) Android app is in the works.
The BWW Tech Support Thread#272
Posted: 10/9/24 at 4:09pm
I'm sure I'm missing something obvious here, but the site doesn't seem to be letting me set a profile picture or icon. When I go to settings and then chat profile, I get page that says, "we're sorry, an error occurred".
The BWW Tech Support Thread#273
Posted: 10/9/24 at 4:24pm
Flagged to our tech team who says the image issue should be fixed.
Thanks!
The BWW Tech Support Thread#274
Posted: 10/9/24 at 6:23pm
Thank you! I was able to upload an image and set it as my icon, but it still seems to not be showing up. Is there another step I need to take?
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