I posted this in the Parade thread, but that thread is so long that I started a new one. I'm hoping someone can tell me whom to contact about the situation below. Also, please let me know your experience with the sound and where you sat. Thank you!
Original Post
Tuesday I was in Mount Carmel Cemetery in Queens visiting graves. As I was about to leave, I remembered that I had seen on the internet that Leo Frank is buried there. I visited his grave, which gave me the motivation to buy a ticket to Parade.
I went tonight.
The sound mix in Act 1 was absolutely appalling. 70+% of the lyrics were unintelligible. I was in the center mezzanine, seat 101. During intermission people were voicing their displeasure. I turned to the people behind me and joined their conversation. My final comment as Act 2 started was "I think there's a good show in there somewhere, but who knows if you can't understand the lyrics. The first number in Act 2 saw an improvement in the balance. As the act continued, the mix became much better. By the closing number, I finally heard the lyrics that I should have heard at the beginning of the show.
Having flown from New Orleans, I am extremely disappointed; therefore, I just bought a ticket for Friday night: orchestra center, row G, seat 101.
This brings my Parade investment to $568. I hope my experience Friday is much better.
If anyone knows whom I can email to voice my displeasure, please let me know.
Since the sound mix got markedly better, I assume this is not a regular issue