I just came in from tonight's performance. The orchestra was full (I was sitting in the rear, so I didn't see into the mezzanine). Before the show started, an announcement was made thanking the audience for "supporting new theater," which meet with whoops and applause from many of the audience members. The delivery of the announcement seemed odd because it sounded as if it was trying to defend new musicals as "good musicals." It was obvious (to me) that the show was heavily papered and many in the audience were friends and supporters of the cast and others associated with the show. When the spotlight shone on Eden on the park bench in the opening scene, again there was much whooping and applause, with some people giving her a standing O. People were screaming, whooping, and applauding after every number and Eden was enjoying a lot of audience support (despite my cringing during some of her songs). There was a lot of cheering and applause for the lesbian scenes (the first kiss, first bedroom scene, the opening of the Monocle). There was a large contingent of women sitting behind me wearing shirts identifying their advocacy for the LGBTQIA+ community who were particularly vocal during those particular scenes. I found the whole audience experience interesting, but I doubt the producers can sustain that type of audience for very long.
Personally, I don't think the critics were wrong, although some were unnecessarily harsher than others. I thought there was potential for a good show and that the story would be a lot more compelling had there been a less convoluted way to tell it. I didn't find the music to be anything more than serviceable, if that, and the choreography distracted me in many of the numbers. I got the impression that not everyone on the creative team shared the same vision, and they tried to appease everyone's ideas, detracting from the final product. I'm still trying to process what I saw tonight, and I really wanted to like it. It's certainly not the worst show I've ever seen. All I can think at this moment is that this show as musical theater is an art form trying to find its art (no pun intended given the subject). Again, just my opinion. I found the audience to be more interesting than the show.