first time seeing any iteration of this show, and i'm left underwhelmed. i get that this is a production that finally makes it work (arguably), and so maybe if you saw prior drafts this final one comes out looking great but i just found the first act so incredibly uninspired. Frank is horrible. HIs motivations are basic and human, but uninteresting. The novelty of telling the story backwards hurts the show because for the first 40 minutes I found it hard to care why this protagonist shouldn't just be ditched by all those around him so we can all go home. (The best example of this is Not A Day Goes By, which I thought landed like a lead balloon in Act 1 when a total stranger shows up to sing it about a total jackass of a character, but was then very moving in Act 2 when characters we know better sing it).
and i think part of the problem might be how adorable/funny/interesting the two supporting characters are (and yes in this production, Frank is the leading man). Radcliffe is FANTASTIC in every single scene he has (far too few), and nails the humor, the songs, the whole charisma of a nerdy earnest writer. And while the backward story hurts the show, Radcliffe gets to stop it pretty early on, so we fall in love with him immediately. But then HIS life is barely explored, except in the context of Frank. Ditto the character of Mary: Jamila Sabares Klemm is doing fine, fine work here (mimicking Mendez, it feels like, in some of her deliveries) and her Mary is a beautifully sung, beautiful delight. Again, I wanted MORE of her, about why she seems to have thrown her life away for this Frank creep, but we only get any insight into her in the context of Frank (for reasons not even explored) rejecting her.
Which brings me to the opinion that will crucify me here but deep breath: I dont get what all the fuss is about re Groff. Who I have loved in everything he's ever done, who sings great, who is fully committed and believable for 2.5 hours. But hes committed and believable as this totally uninteresting, totally unappealing, totally callous jerk. So the center of the show (indeed the very reason for every other character's existence) was an empty hole for me. Why is Charley so committed to him? Why is Mary in love with him? Why was Beth?
The only character that made any sense was Gussie, because shes craven and selfish, and she spotted those very qualitie in Frank from the outset. Why is SHE more of a villain than he is? Krystal Joy Brown is doing her best in an impossible role (and boy can she sing) but I thought the story felt like a tale of two people desperate to climb to the top of the heap--only shes smart enough to realize thats what shes doing from the jump and he isnt. This made Groff's frank feel dumb/oblivious on top of being empty and selfish. And that made it hard to care.
The show stlll has its moments. The Blob was hilarious. Opening Doors was perfect. Reg Rogers has found his umpteenth role where being Reg Rogers somehow works perfectly for it. I hope Radcliffe is remembered heavily in the spring, and I hope this is the start of quite a career for Sabares-Klemm. I'm glad I saw it, because it has its Sondheim genius throughout. And maybe it was the oppressively hot theater or the $$$ we spent (on center dress circle seats, Row E-- perfect view, and I'd imagine front balcony would be fine, too), but my disappointment puts me firmly in the minority--on these boards, amongst the critics, and the audience I saw it with.