No.
But it did say 3-5 business days so it seems like it might take until next week.
Broadway Legend Joined: 5/16/16
supersam1026 said: "Has anyone heard back since submitting the form?"
Was gonna ask the same. I’m pretty sure it said 3-4 business days and this is the 4th.
Hope it all comes together for everyone soon.
Just got the e-mail. Got my first date requested and the exact seats I had previously. So minus the wait, this was actually a fairly easy experience overall.
Broadway Legend Joined: 5/16/16
supersam1026 said: "Just got the e-mail. Got my first date requested and the exact seats I had previously. So minus the wait, this was actually a fairly easy experience overall."
Nice, hopefully that means they'll start rolling out the rest soon
Swing Joined: 12/4/19
supersam1026 said: "Just got the e-mail. Got my first date requested and the exact seats I had previously. So minus the wait, this was actually a fairly easy experience overall."
Same here. November can't come soon enough!
Just got my email! I also got my first choice and original seat!
Broadway Star Joined: 11/2/18
Broadway Legend Joined: 5/16/16
Broadway Legend Joined: 5/16/16
Is there a good seating chart for this? My ticket doesn't match up with the one I see online
Chorus Member Joined: 7/28/18
Should I be worried if I haven't gotten anything yet? I'm just curious as to how they are rolling this out.
I filled out the form on 9/14 at around 1:30 PM Pacific. And I got my email with the new ticket on 9/21 at 10:36 AM Pacific. I have no idea how they might be deciding the fulfillment order, but what time did you fill out the form?
Chorus Member Joined: 7/28/18
NYfanfromCA said: "I filled out the form on 9/14 at around 1:30 PM Pacific. And I got my email with the new ticket on 9/21 at 10:36 AM Pacific. I have no idea how they might be deciding the fulfillment order, but what time did you fill out the form?"
Around the same time - 9/14 at 4:30pm EST. I sent an email, along with left a voicemail... so fingers crossed. I'd be so damn mad if something happened and I didn't get a rebooking (also, there's no online way to check the tickets either which is crazy to me!).
Perhaps they are fulfilling them by performance date? Mine is 11/13, is yours after that?
Broadway Legend Joined: 5/16/16
NYfanfromCA said: "Perhaps they are fulfilling them by performance date? Mine is 11/13, is yours after that?"
My performance date is 12-17. I filled out the request about 10 minutes after it was sent out
Broadway Legend Joined: 5/16/16
NYfanfromCA said: "Perhaps they are fulfilling them by performance date? Mine is 11/13, is yours after that?"
My performance date is 12-17. I filled out the request about 10 minutes after it was sent out
My first choice performance was filled for Thanksgiving weekend. Pretty effective system actually.
Is it likely there will still be single tickets available? How was it selling before the pandemic hit?
binau said: "Is it likely there will still be single tickets available? How was it selling before the pandemic hit?"
Have you seen the cast and all of the swirl in this thread of people trying to get their existing tickets rebooked? This seemed to be the most buzzed about production pre-pandemic. I'd say there's probably going to be single tickets available but it'll probably be limited.
It was selling great, they extended it for another 3 weeks I believe before the pandemic hit. Single tickets will be on sale in October and I also expect it to extend. This is a great show with a great cast, I think it's going to be very popular.
For those of you still waiting for your ticket email, I received this email today at 12:14 PM Pacific:
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To Our Loyal Assassins Ticket Holders,
Firstly, we would like to thank you again for your enthusiasm to return to Classic Stage Company as we work to open our theater doors once again this November! We are incredibly excited to finally bring this production to you. Rehearsals will resume next week and there is truly a buzz in the air amongst the staff as well as members of the company and creative team.
We also must thank you for your continued patience as we work to rebook tickets as quickly and efficiently as possible. Many of you have already received ticket confirmations this week. Those of you that have not been confirmed yet should receive notification in the coming days. Although our turnaround time is slightly longer than expected, we hope to have most orders completed very soon. We apologize if this delay has caused any concern about the status of your order.
Please note: If you are receiving this email, rest assured we have received your response to the rebooking form. If there are any issues with your request, someone from the Box Office will reach out.
We cannot thank you enough for your loyalty to CSC and look forward to welcoming you back to 13th Street starting in November.
Still haven't received my rebooking for December. I did receive the "reassurance" email posted above, but I'm getting nervous because tickets go on sale to the public in just a few days! (I'm traveling from out of state just for that weekend so if they don't rebook for the same performance I'll miss it entirely, plus I splurged on front-row seats and am hoping to still have that experience.) I emailed customer service two days ago with no answer. Does anyone know a way to communicate with someone at CSC who can help?
Glad to hear someone else is in the same situation. I also have not received my e-mail. I have not received a response to the follow up e-mail I sent two days ago.
I'm sure it'll be fine. But. I'm going to be in New York for five days and three of them are in a holding pattern because of this rebooking process.
Broadway Legend Joined: 3/15/07
I sent a follow up email a week ago a couple days later received an email saying they've already sent my email with details and told me the date of my rebooking. However, there was no official rebooking email with any confirmation numbers, seat locations, etc. I replied to resend the email and still haven't heard back even after following up twice.
I totally understand they aren't currently making money and it's likely a skeleton crew of one person doing all the rebooking but it's incredibly frustrating.
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