Assassins - CSC
#26Assassins - CSC
Posted: 9/17/21 at 12:55pm
No.
But it did say 3-5 business days so it seems like it might take until next week.
schubox
Broadway Legend Joined: 5/16/16
#27Assassins - CSC
Posted: 9/20/21 at 1:35pm
supersam1026 said: "Has anyone heard back since submitting the form?"
Was gonna ask the same. I’m pretty sure it said 3-4 business days and this is the 4th.
#28Assassins - CSC
Posted: 9/20/21 at 1:40pm
Hope it all comes together for everyone soon.
Updated On: 9/21/21 at 01:40 PM#29Assassins - CSC
Posted: 9/21/21 at 11:50am
Just got the e-mail. Got my first date requested and the exact seats I had previously. So minus the wait, this was actually a fairly easy experience overall.
schubox
Broadway Legend Joined: 5/16/16
#30Assassins - CSC
Posted: 9/21/21 at 12:19pm
supersam1026 said: "Just got the e-mail. Got my first date requested and the exact seats I had previously. So minus the wait, this was actually a fairly easy experience overall."
Nice, hopefully that means they'll start rolling out the rest soon
Anotherdayofmadness
Swing Joined: 12/4/19
#31Assassins - CSC
Posted: 9/21/21 at 1:39pm
supersam1026 said: "Just got the e-mail. Got my first date requested and the exact seats I had previously. So minus the wait, this was actually a fairly easy experience overall."
Same here. November can't come soon enough!
#32Assassins - CSC
Posted: 9/21/21 at 1:42pm
Just got my email! I also got my first choice and original seat!
Pashacar
Broadway Star Joined: 11/2/18
schubox
Broadway Legend Joined: 5/16/16
schubox
Broadway Legend Joined: 5/16/16
#35Assassins - CSC
Posted: 9/21/21 at 2:59pm
Is there a good seating chart for this? My ticket doesn't match up with the one I see online
RainyAgwe
Chorus Member Joined: 7/28/18
#36Assassins - CSC
Posted: 9/21/21 at 5:35pm
Should I be worried if I haven't gotten anything yet? I'm just curious as to how they are rolling this out.
#37Assassins - CSC
Posted: 9/21/21 at 6:57pm
I filled out the form on 9/14 at around 1:30 PM Pacific. And I got my email with the new ticket on 9/21 at 10:36 AM Pacific. I have no idea how they might be deciding the fulfillment order, but what time did you fill out the form?
RainyAgwe
Chorus Member Joined: 7/28/18
#38Assassins - CSC
Posted: 9/21/21 at 9:11pm
NYfanfromCA said: "I filled out the form on 9/14 at around 1:30 PM Pacific. And I got my email with the new ticket on 9/21 at 10:36 AM Pacific. I have no idea how they might be deciding the fulfillment order, but what time did you fill out the form?"
Around the same time - 9/14 at 4:30pm EST. I sent an email, along with left a voicemail... so fingers crossed. I'd be so damn mad if something happened and I didn't get a rebooking (also, there's no online way to check the tickets either which is crazy to me!).
#39Assassins - CSC
Posted: 9/21/21 at 10:12pm
Perhaps they are fulfilling them by performance date? Mine is 11/13, is yours after that?
schubox
Broadway Legend Joined: 5/16/16
#40Assassins - CSC
Posted: 9/22/21 at 7:36am
NYfanfromCA said: "Perhaps they are fulfilling them by performance date? Mine is 11/13, is yours after that?"
My performance date is 12-17. I filled out the request about 10 minutes after it was sent out
schubox
Broadway Legend Joined: 5/16/16
#41Assassins - CSC
Posted: 9/22/21 at 7:36am
NYfanfromCA said: "Perhaps they are fulfilling them by performance date? Mine is 11/13, is yours after that?"
My performance date is 12-17. I filled out the request about 10 minutes after it was sent out
#42Assassins - CSC
Posted: 9/22/21 at 4:44pmMy first choice performance was filled for Thanksgiving weekend. Pretty effective system actually.
#43Assassins - CSC
Posted: 9/22/21 at 4:47pm
Is it likely there will still be single tickets available? How was it selling before the pandemic hit?
#44Assassins - CSC
Posted: 9/22/21 at 5:06pm
binau said: "Is it likely there will still be single tickets available? How was it selling before the pandemic hit?"
Have you seen the cast and all of the swirl in this thread of people trying to get their existing tickets rebooked? This seemed to be the most buzzed about production pre-pandemic. I'd say there's probably going to be single tickets available but it'll probably be limited.
#45Assassins - CSC
Posted: 9/22/21 at 5:08pm
It was selling great, they extended it for another 3 weeks I believe before the pandemic hit. Single tickets will be on sale in October and I also expect it to extend. This is a great show with a great cast, I think it's going to be very popular.
#46Assassins - CSC
Posted: 9/22/21 at 8:09pm
For those of you still waiting for your ticket email, I received this email today at 12:14 PM Pacific:
---------------------------------------------------
To Our Loyal Assassins Ticket Holders,
Firstly, we would like to thank you again for your enthusiasm to return to Classic Stage Company as we work to open our theater doors once again this November! We are incredibly excited to finally bring this production to you. Rehearsals will resume next week and there is truly a buzz in the air amongst the staff as well as members of the company and creative team.
We also must thank you for your continued patience as we work to rebook tickets as quickly and efficiently as possible. Many of you have already received ticket confirmations this week. Those of you that have not been confirmed yet should receive notification in the coming days. Although our turnaround time is slightly longer than expected, we hope to have most orders completed very soon. We apologize if this delay has caused any concern about the status of your order.
Please note: If you are receiving this email, rest assured we have received your response to the rebooking form. If there are any issues with your request, someone from the Box Office will reach out.
We cannot thank you enough for your loyalty to CSC and look forward to welcoming you back to 13th Street starting in November.
#47Assassins - CSC
Posted: 10/1/21 at 7:43amStill haven't received my rebooking for December. I did receive the "reassurance" email posted above, but I'm getting nervous because tickets go on sale to the public in just a few days! (I'm traveling from out of state just for that weekend so if they don't rebook for the same performance I'll miss it entirely, plus I splurged on front-row seats and am hoping to still have that experience.) I emailed customer service two days ago with no answer. Does anyone know a way to communicate with someone at CSC who can help?
#48Assassins - CSC
Posted: 10/1/21 at 9:56am
Glad to hear someone else is in the same situation. I also have not received my e-mail. I have not received a response to the follow up e-mail I sent two days ago.
I'm sure it'll be fine. But. I'm going to be in New York for five days and three of them are in a holding pattern because of this rebooking process.
nasty_khakis
Broadway Legend Joined: 3/15/07
#49Assassins - CSC
Posted: 10/1/21 at 10:18am
I sent a follow up email a week ago a couple days later received an email saying they've already sent my email with details and told me the date of my rebooking. However, there was no official rebooking email with any confirmation numbers, seat locations, etc. I replied to resend the email and still haven't heard back even after following up twice.
I totally understand they aren't currently making money and it's likely a skeleton crew of one person doing all the rebooking but it's incredibly frustrating.
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