This was my experience posted back on 11/07/2018...
dmwnc1959 said: "Tickets for Pittsburgh’s January 2019 run of “Hamilton” went on sale this past Monday. The Pittsburgh Cultural Trust used the Virtual Waiting Room concept (similar to what Cleveland had done earlier this year) instead of Verified Fans through Ticketmaster. I was trying to help my neighbor get tickets for her and her 12 year old daughter. She couldn’t go online,so I voluntarily took the day off to give it my best effort.
No matter when you logged in, at the magic hour everyone received a random number.Once the clock struck 9am and the random numbers were handed out to those of us in the “waiting room”, I received position 84,799. Yes, there were nearly 85k people ahead of me. Wow. And that doesn’t include those who were most likely “in line” behind me, and in line at the box office in Pittsburgh. So, roughly 100k people? For 86,000 seats? Nope, there’s more...
Now, keep in mind lots of tickets had already been “sold” to those who had season tickets last year and then renewed, plus those who had Waitlisted for season tickets and were lucky, like myself. However, each household was allowed up to 4 tickets, hence my effort to help my neighbor.
This wait for tickets went on for hours and hours,and at the rate of about 1300 people per 15 minutes - I watched the rate at which my number decreased - I finally quit after three hours when my number was still at 69,547. The odds were not in my favor here.
I logged in much later in the day and the wait line was still supercrazy, and by the next morning at 6am only scattered singles and premium seats were available.
Of the 31 performances scheduled in January, 18 are completely sold out, and those that are not list less than 1% availability remaining (all are premium seats @ $490 each)save one show at less than 2%.
So, now she is going to try the lottery when it starts later in December.
This show is crazy popular, and even with the tour it’s difficult to get tickets unless you’rea season subscriber or very lucky."