"I have no issue with someone using their phone either prior to the show starting and at intermission. That is, of course, provided that they put the phone away during the show. What Cumberbatch did was, in my mind okay. But, Madonna has had this pompous holier than thou attitude lately which leads her to feel as if society norms are beneath her. She comes off as a stuck up little bitch and I am glad that Lin-Manuel didn't invite her backstage. Good job on his part. As for Madonna, she has to get her head out of her backside and realize that the world doesn't revolve around her and that other people matter too. "
I thought Cumberbatch behaved properly as well. No one cares if it's during intermission, which is the only time he was texting. While the show was actually going on, he was paying strict attention to the stage, from what I could see. I was close enough that if he HAD been texting during the show I would've seen or heard it.