The BWW Tech Support Thread- Page 3
The BWW Tech Support Thread
The BWW Tech Support Thread#50
Posted: 12/20/21 at 12:00pm
Hallalujah!!!!!!!!
See ya “jump down” button. Thanks Rob for adding the new option in settings.
The BWW Tech Support Thread#51
Posted: 12/20/21 at 12:33pm
*
The BWW Tech Support Thread#52
Posted: 12/21/21 at 8:20pm
Thank you so much for adding a toggle for the topic view, though I've noticed it seems to be on a device basis, as when I turn it off on my computer it's still on for my mobile browser. Is there a way to make this linked to my account?
The BWW Tech Support Thread#53
Posted: 12/21/21 at 9:36pm
Now we just need a setting to prevent the pop-up videos from automatically playing.
The BWW Tech Support Thread#54
Posted: 1/4/22 at 1:26pm
Anyone else having problems with threads not showing in the overall view? For instance I posted in the Black No More thread which now shows as being updated in the off-Broadway “topic” but when I jump down to where all threads are supposed to be shown it’s nowhere to be found.
The BWW Tech Support Thread#55
Posted: 1/5/22 at 10:24pm
Having trouble staying logged in. I use different devices and typically one of the devices doesn't let me stay logged in. I'll login and then go to respond to a message and it asks me to login again. This past weekend I couldn't stay logged in through my mobile phone and now I can't stay logged in on the desktop version.
Broadway Legend Joined: 9/20/18
The BWW Tech Support Thread#56
Posted: 1/21/22 at 2:57pm
Your article photos are not loading. (My internet is sterling, and having no issues with other sites)
Content is often blocked by popup videos in the bottom right corner. How can those be disabled permanently?
The BWW Tech Support Thread#57
Posted: 1/24/22 at 3:33pm
ACL2006 said: "Now we just need a setting to prevent the pop-up videos from automatically playing."
Agreed. I am finding now that if I am listening to music and open BWW, my music pauses and the audio from videos come on. I had to finally install a blocker to make it stop.
The BWW Tech Support Thread#58
Posted: 1/24/22 at 4:33pm
Alexander Lamar said: "Anyone else having problems with threads not showing in the overall view? For instance I posted in the Black No More thread which now shows as being updated in the off-Broadway “topic” but when I jump down to where all threads are supposed to be shown it’s nowhere to be found."
Still having this issue. Really thinking the categories added less value than what was gained.
The BWW Tech Support Thread#59
Posted: 1/24/22 at 4:50pm
Why do some posts have a blue box outline?
The BWW Tech Support Thread#60
Posted: 1/24/22 at 6:53pm
I think those are the posts that have been “liked” or given the thumbs up a certain number of times. Don’t know what the threshold is.
The BWW Tech Support Thread#61
Posted: 1/25/22 at 7:35am
^ That's what I was thinking too but wasn't sure.
The BWW Tech Support Thread#62
Posted: 1/25/22 at 9:31am
I'm sorry but why does this board still kick you out to the main menu after you reply to a comment or hit 'back?" This is pretty ridiculous that this glitch hasn't been corrected at this point and its definitely a reason i haven't been around much.
Broadway Legend Joined: 9/20/18
The BWW Tech Support Thread#63
Posted: 1/25/22 at 2:06pm
Your popup ad appears on every page of the website, every time I visit the site. Please be sure it's cookie-enabled so I never have to see it again now that I've seen it.
Stand-by Joined: 3/30/07
The BWW Tech Support Thread#64
Posted: 2/10/22 at 12:17pm
Getting bad links under the "recommended for you" section when visiting the message board. Here's one:
https://cloud.broadwayworld.com/rec/regionalclick.cfm?regid=1&articlelink=https://www.broadwayworld.com/article/BEETLEJUICE-Adds-Original-Cast-Members-Kerry-Butler-Leslie-Kritzer-and-More-for-Broadway-Return-20220210
Goes to a blank page. I presume because of the cloud.extension. Tried to send via contact us but got an error that I was reporting a message board issue (which I was not).
Broadway Legend Joined: 9/20/18
The BWW Tech Support Thread#65
Posted: 2/10/22 at 12:22pm
1) Please fix the issue of a post on a new page not showing up until the next person posts.
2) Please specify for everyone to see when and why something has been censored/removed by moderators.
Confirm receipt of all of the above + the status of each in this thread.
The BWW Tech Support Thread#66
Posted: 2/10/22 at 12:23pm
ErmengardeStopSniveling said: "1) Please fix the issue of a post on a new page not showing up until the next person posts.
2) Please specify for everyone to see when and why something has been censored/removed by moderators."
For #2, why not the mods write within the post that was removed - Removed by Moderators for reason ..... - instead of deleting the post altogether.
Broadway Legend Joined: 7/20/13
The BWW Tech Support Thread#67
Posted: 2/10/22 at 12:24pm
Two things they will literally never do, especially the second one.
The BWW Tech Support Thread#68
Posted: 2/10/22 at 12:25pm
Agreed, but worth a shot ha
Broadway Legend Joined: 8/30/08
The BWW Tech Support Thread#69
Posted: 2/15/22 at 1:55am
ACL2006 said: "Having trouble staying logged in. I use different devices and typically one of the devices doesn't let me stay logged in. I'll login and then go to respond to a message and it asks me to login again. This past weekend I couldn't stay logged in through my mobile phone and now I can't stay logged in on the desktop version."
I'm getting something like this one today as well. Even after logging in, the site seems to (mostly) think that I'm not logged in. When I go to log in again via the upper right link, I get a message saying 'Click here to sign out'. This seems to be happening for some pages, or maybe it's some tabs, but not others. Trying to go directly to a site link via copying and pasting it, rather than navigating by clicking on links within the site, may also be a factor in this. I haven't had an issue with using multiple tabs or using direct links while logged in to this site before.
The BWW Tech Support Thread#70
Posted: 2/15/22 at 7:19am
Fan123 said: "ACL2006 said: "Having trouble staying logged in. I use different devices and typically one of the devices doesn't let me stay logged in. I'll login and then go to respond to a message and it asks me to login again. This past weekend I couldn't stay logged in through my mobile phone and now I can't stay logged in on the desktop version."
I'm getting something like this one today as well. Even after logging in, the site seems to (mostly) think that I'm not logged in. When I go to log in again via the upper right link, I get a message saying 'Click here to sign out'. This seems to be happening for some pages, or maybe it's some tabs, but not others. Trying to go directly to a site link via copying and pasting it, rather than navigating by clicking on links within the site, may also be a factor in this. I haven't had an issue with using multiple tabs or using direct links while logged in to this site before."
I’m having this issue as well (since yesterday)
The BWW Tech Support Thread#71
Posted: 2/15/22 at 3:22pm
Mods - there have been a lot of spam / ad accounts created lately that that keep bringing up old threads or commenting uselessness on new ones. It happens at least once a day. Is there a way to stop these account somehow? Like flag their email addresses or create a second human authentication test?
The BWW Tech Support Thread#72
Posted: 2/15/22 at 5:01pm
Alexander Lamar said: "Fan123 said: "ACL2006 said: "Having trouble staying logged in. I use different devices and typically one of the devices doesn't let me stay logged in. I'll login and then go to respond to a message and it asks me to login again. This past weekend I couldn't stay logged in through my mobile phone and now I can't stay logged in on the desktop version."
I'm getting something like this one today as well. Even after logging in, the site seems to (mostly) think that I'm not logged in. When I go to log in again via the upper right link, I get a message saying 'Click here to sign out'. This seems to be happening for some pages, or maybe it's some tabs, but not others. Trying to go directly to a site link via copying and pasting it, rather than navigating by clicking on links within the site, may also be a factor in this. I haven't had an issue with using multiple tabs or using direct links while logged in to this site before."
I’m having this issue as well (since yesterday)
"
Yep, still happening.
Broadway Legend Joined: 2/9/04
The BWW Tech Support Thread#73
Posted: 2/16/22 at 10:16am
Anyone else having issues with threads not having a reply option? I'd like to join the conversation about the John McWhorter Encores! article, but there's no reply button.
Technical glitch or thought policing?
Broadway Legend Joined: 8/30/08
The BWW Tech Support Thread#74
Posted: 2/17/22 at 3:06am
^ That may be a side effect of the login issue? Where the site 'thinks' that you aren't logged into a particular page, it won't provide the reply option I believe. Although, the login thing hasn't been an issue for me today yet... has something been fixed, BWW?
Videos
